OK that feels a little unfair. You are already well aware that your problem is not connected with our site being overwhelmed, and so your problem is NOT going to get better in a few days.
This, for sure.
Customers of DTAG and a few other ISPs in various parts of the world have had pretty clear feedback from us about this in threads like this one.
Just to help clarify it for everyone, there are essentially two distinct causes for people having download-speed issues on RD.
Firstly, there are those with connectivity problems (like DTAG customers) for whom the problems have often been long-standing, and to whom the only advice we can really offer is to put pressure on your ISP to explain/solve the issue, because we can't. These users will generally have bad download speeds whenever the relevant bit of infrastructure between them and us is congested, which clearly may be hard for them to distinguish from the RD site being slow since it will also tend to happen at peak times, but this is why we've provided them with feedback; we can see when the site server is being slow and when it isn't.
Secondly, from time to time the RD site itself is simply overwhelmed by traffic (e.g. at holiday periods or when some event causes traffic to spike), which of course brings a lot more people to threads like this one; this one is on us for sure, though ultimately it's a transient problem, and as I've said before, we're still looking at ways to mitigate it since the site is continuing to grow in popularity.
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