'SimShaker - Wheels' support thread

[=Andre=]

Here you can get help with "SimShaker - Wheels" issues and questions.

SimShaker - Wheels is a mediation software between a supported car simulation game and Gametrix JetSeat or well known Buttckicker hardware to provide immersing event driven vibration FXs (special effects).
Currently supported PC titles: iRacing, Assetto Corsa, Automobilista, rFactor 2, DiRT Rally, Project CARS, Project CARS2, ETS2, ATS, F1 2016/2017 and RRRE.
Currently supported console titles: F1 2016.

 

[herve45]

no i did not notice anything
the game is fluid at 60 fps

 

[herve45]

Please check also if you have Log to Screen option disabled in SSW

It is disabled

 

[=Andre=]

May be a silly question, but have you tried to restart the PC?
I've rechecked once more and found the effects to remain timely and accurate.

 

[herve45]

I changed usb port and miracle my problem is solved
rally dirt tests = OK
raceroom tests = OK
rfactor 2 tests = Ok
I love my gametrix too much and I missed it
Sorry for the inconvenience

 

[=Andre=]

Thank you for the update!

 

[roundabout]

Hello,

I have a problem whilst trying to test using the demo version. SSW installs and loads OK until I select use bass-shakers, message comes up that app will be restarted, it closes and then crashes upon starting. I have an Asus Xonar DGX, it is set to allow exclusive use, as is the default audio device.
Windows shows Event 1001, screenshot below.

 

[=Andre=]

Hello roundabout,
Thank you for the feedback.
Could you please look for .Net Runtime errors in Windows Event Log?

 

[roundabout]

Hello roundabout,
Thank you for the feedback.
Could you please look for .Net Runtime errors in Windows Event Log?

There are a matching 1026 for the 1001s

Application: SimShaker - Wheels.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Collections.Generic.KeyNotFoundException
at System.Collections.Generic.Dictionary`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Item(System.__Canon)
at Wheels.AudioHandler.‭‍‭‭‫‫‪‌‏‭‪‫‬‫‌‪‎‎‪‮()
at Wheels.AudioHandler..ctor(Wheels.AppSettings, System.Collections.Generic.List`1<System.String>, System.Collections.Generic.List`1<System.String>)
at ‫‌‎‌‮‏‌‪‏‎‪‪‮‪‭‫‮‬‫‮..ctor(Wheels.AppSettings, Wheels.AppSettings)
at ‫‮‫‬‏‬‮‪‏‪‌‏‌‌‫‎‫‮.‎‫‌‍‬‌‮‮‬‪‫‌‮‬‭‫‪‌‪‪‮()
at knAuuUugEIRmTLJuTYLkdtEUGTQE.‬‪‫‬‫‪‏‬‪‍‌‭‮‏‪‏‮‬‍‌‏‪‌‮(System.Object, System.Windows.Controls.SelectionChangedEventArgs)
at System.Windows.Controls.SelectionChangedEventArgs.InvokeEventHandler(System.Delegate, System.Object)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs)
at System.Windows.Controls.ComboBox.OnSelectionChanged(System.Windows.Controls.SelectionChangedEventArgs)
at System.Windows.Controls.Primitives.Selector.InvokeSelectionChanged(System.Collections.Generic.List`1<ItemInfo>, System.Collections.Generic.List`1<ItemInfo>)
at System.Windows.Controls.Primitives.Selector+SelectionChanger.End()
at System.Windows.Controls.Primitives.Selector+SelectionChanger.SelectJustThisItem(ItemInfo, Boolean)
at System.Windows.Controls.Primitives.Selector.OnSelectedIndexChanged(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
at System.Windows.DependencyObject.SetValueCommon(System.Windows.DependencyProperty, System.Object, System.Windows.PropertyMetadata, Boolean, Boolean, System.Windows.OperationType, Boolean)
at System.Windows.DependencyObject.SetValue(System.Windows.DependencyProperty, System.Object)
at knAuuUugEIRmTLJuTYLkdtEUGTQE.‍‭‬‬‍‍‮‮‏‫‌‏‌‮‪‮‮‎‭‌‏‎‏‍‮(System.Windows.Controls.Primitives.Selector, Int32)
at knAuuUugEIRmTLJuTYLkdtEUGTQE.‌‭‏‮‌‍‌‏‫‏‭‫‫‭‫‮‎‎‭‍‌‭‪‬‮()
at knAuuUugEIRmTLJuTYLkdtEUGTQE.‫‫‪‭‌‎‭‮‪‏‫‪‏‌‪‎‎‪‬‫‫‮‏‭‍‬‭‪‏‮(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(System.Object, System.Windows.RoutedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.UIElement.RaiseEvent(System.Windows.RoutedEventArgs)
at System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object)
at MS.Internal.LoadedOrUnloadedOperation.DoWork()
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
at System.Windows.Media.MediaContext.RenderMessageHandler(System.Object)
at System.Windows.Media.MediaContext.Resize(System.Windows.Media.ICompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

 

[=Andre=]

Thank you. This looks like SSW is not able to process audio devices collection data on your system. Is there something unusual in your audio devices configuration?

 

[roundabout]

Hello, my issue was caused by Bitdefender (silently without prompt) blocking SSW from writing to a User directory. Allowing SSW application within Bitdefender 'File Protection' resolved the issue.

 

[=Andre=]

Ah, yes, SSW keeps settings in the User directory.
Thank you for the update!

 

[roundabout]

Thanks for swift support. A quick test worked so I have ordered full version.

 

[=Andre=]

Thank you

 

[herve45]

Hello
Is it possible to have simshaker with the game WRECKFEST ?

 

[=Andre=]

Hello,
SSW needs game telemetry in order to produce effects, but Wreckfest devs seems haven't unlock that feature yet.
https://steamcommunity.com/app/228380/discussions/0/540739405557254336/
https://steamcommunity.com/app/228380/discussions/0/357284131784385837/

 

[herve45]

Thanks

 

[scottiedawg66]

hey andre, had not fired up my PC in about a month when I had SSW working great on AC and Dirt Rally. Now I get the following errors. I have triple checked my settings, and have exclusive control checked...any advice?

 

[=Andre=]

Hey Scott,
May I see the full SSW screenshot?

 

[scottiedawg66]

Here is the text and a screen shot below

Thank you for using SimShaker - Wheels!
Drive with pleasure
11:57:50.752 Customized FX file found: \Audio\Customized\2\1.wav
11:57:50.754 Customized FX file found: \Audio\Customized\2\3.wav
11:57:50.755 Customized FX file found: \Audio\Customized\2\4.wav
11:57:50.755 Customized FX file found: \Audio\Customized\2\5.wav
11:57:50.756 Customized FX file found: \Audio\Customized\2\8.wav
11:57:50.757 Customized FX file found: \Audio\Customized\2\9.wav
11:57:50.763 Customized FX file found: \Audio\Customized\2\11.wav
11:57:50.766 Customized FX file found: \Audio\Customized\2\12.wav
11:57:50.767 Customized FX file found: \Audio\Customized\2\14.wav
11:57:50.768 Customized FX file found: \Audio\Customized\2\15.wav
11:57:50.769 Customized FX file found: \Audio\Customized\2\17.wav
11:57:50.769 Customized FX file found: \Audio\Customized\2\18.wav
11:57:50.770 Customized FX file found: \Audio\Customized\2\19.wav
11:57:50.770 Customized FX file found: \Audio\Customized\2\20.wav
11:57:51.142 NaudioPlaybackEngine: could not initialize playback device. Please check if exclusive control by applications is allowed at Windows Sound->Playback devices->Your Device->Propeties->Advanced tab.
SimShaker output to bass-shakers disabled, please try again.
12:43:39.15 Copied!

 

[=Andre=]

Thank you Scott,
I think it worth trying to disable exclusive control in SSW as it was described here https://www.racedepartment.com/threads/simshaker-wheels-support-thread.133102/page-37#post-2745150