They have a forum but never reply, just users writing in it. The only place where they answer is Discord, and 90% of the answers are "we are aware of that thing, but we can't say if or when it will be fixed". It is the most lazy and pathetic way to interact with your userbase.I think you‘ve expressed very well what an awful lot of people are thinking at the moment. Another thing that bothers me concerning this subject, is the lack of any kind of reaction from S397 to what's been said all over different forums since the Super vacuum cleaner was released. They must have read all the posts all over the net, they must know what people think, and how disappointed they are. And their reaction? Nothing, nada, zilch, niente..They have their own support forum where they could've reacted in some way, they are active on social media, but no word.
Compare that to Reizas communication and support. There you can talk one-on-one with the boss, I f you have a problem or constructive criticism, you get heard, and you get answers.
And Reiza has made more progress in the last few months with AMS2 than S397 has made since they took over rF2, over FOUR years ago. And they are only a small team at Reiza, we're not talking about Codemasters staff levels here.
Colour me very disappointed...