Thx Jordi,,I believe my PC has 2 virus's,I need to address that issue before going any further with this.
I think your absolutely right about the Steam support,I've been pounding the forums for over a week with 1 problem then another so it's been getting stressful.One can easily forget that (1)its just a game (2) it's just a computer.Things will work out.
It's a lovely day here in Vancouver,,I'm going for a nice walk then I'm going to format my hard drive.
I will report back hopefully with good news when I'm done.
Thanks everyone,
Johnny