Write a polite Email to him, a friend had trouble with his Pro license & got a reply Email with fix from him tonight... Good luck
4 Monts now ! Not news! Hi Lee Knight, (polite Email) ? how can I do? I have write a message under Brandon Pywell new threat!? one mont ago, but no answer. I dont know if he take it? Any suggestion? Thank you! Cheers Franky.
There's an Email address on the BTB site itself at the bottom of the main page... bob@bobstrackbuilder.net
You sure that your renewing your licence by the book, frasie. I've Evo and it never takes more than a couple of hours to get a renewal. Just a thought!
Hi Lee Knight many thanks for the Link! Now I ve written a message to Mr. Brendon. Thanks again Cheers Franky.
Thanks again for Your help! Mr. Brandon answers me and I ve taken a new License. BTB Rools again!!! Thank You , Cheers Franky
A couple of years ago I had BTB running on Win 7 64 bit no problems, since then I've upgraded my PC and recently tried to get it running again. Installed, set everything to run as administrator, got a new license no problem, but it doesn't work, I just get the lock message. Every time I generate the id it is the same, there are no usb drives plugged in... nothing I try makes a difference. Could it be because I installed to an SSD? Anyone got any ideas what else I could try? I don't want to request a new license without having something different to try. Should I have run the installer as admin?
If you sent the HardWare ID and received a new licence after you changed your hard drive then the new licence will work - Move LICENCE file elsewhere Move Hardware ID.txt elsewhere Make new hardware ID with HID.exe Go to http://www.bobstrackbuilder.net Login - Licence - Fill in the necessary (copy & paste Hardware ID) Wait for new licence
Thanks for the replies, yes, I did all of this recent installing etc after changing the hard drive and other bits. ebrich I just tried what you suggested, I moved both licence and hardwareid.txt, made a new one with HID.exe, but the contents are identical to the old one. I'll try uploading it again, the old one was only for 1 month so not too long to wait to try again if this fails. Wish me luck!
Didn't work but I think I know why I had installed the beta version 0.8.9.1, I just uninstalled and installed 0.8.0.3 and it runs! So at least I have 14 days to play around with this version, might only have a few days downtime
I am hopeful that v0.9.0.0 will be more co-operative under Windows 7 & 8. It works for me, but I only have limited hardware on which to test. Could anyone that has had troubles in the past, please try with the new version and share your experience. Thanks!
I use Windows 7 Pro 64bits. I could install Btb 0.9.0.0 without a problem. Also the licence was easily implemented. But when i try to open the program, it is viewable in the taskmanager for a very short time and then it disappears again. Which factor could cause this? I have updated the OS to framework 4.5.1.
