Fanatec CSW V2.5 LED light

girarcat

50RPM
May 19, 2019
60
10
26
Hi,
I received a brand-new CSW V2.5 a few days ago. I've noticed the LED ring light surrounding the start button only lits 3/4 of the full ring when in red color (when in green the full ring lights up). See attached pictures.
Could anyone with this wheel-base tell me if this is normal?

Thanks
 

Attachments

Kieran527

25RPM
Aug 12, 2019
49
17
32
Yes it’s normal, different colours and light stages for different modes.
It tells you the lights and colours in the manual you get with it, I say manual it’s more like a leaflet.
 

girarcat

50RPM
May 19, 2019
60
10
26
Thanks. The manual (leaflet) states the color scheme depending on the mode you are running (PC, Xbox, PS4...) but it says nothing about the light ring being illuminated only partially.
 

girarcat

50RPM
May 19, 2019
60
10
26
I contacted Fanatec regarding the LED issue and the confirmed there's some problem with the LED module. They offered to send it in for repair but not necessarily right now, they said I could wait for instance until I'm out on holiday.
I can live with this issue so I guess I won't be shipping it back anytime. Just a minor defect. However, I kindly asked them to improve their quality controls to prevent these sort of defects to reach the final user.