Can't Launch Installer

Discussion in 'Stock Car Extreme' started by Gui Cramer, Mar 15, 2012.

  1. Gui Cramer

    Gui Cramer

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    Hi,

    I bought the DVD version of the game this past week in Brazil, at a mall in Rio de Janeiro (at Livraria Saraiva to be specific) while visiting family. Since I live in the US, I only opened the box and tried installing it when I returned, yesterday. Unfortunately, I just can't seem to get the installer to go. The DVD takes ages to load the .exe option and once it does, and I click on it, it kills Windows Explorer. I tried both the DVD's install and the downloadable version from the actual website. How can I install the game? Below are my specs:

    Windows 7 home premium 64 bit
    Intel Core i5-2310 Sandy Bridge 2.9GHz
    Samsung DVD SH-222AL/BSBS
    Western Digital Caviar Blue 500GB 7200 RPM SATA
    MSI H61M-E23 (B3) LGA 1155 Intel H61 HDMI Micro ATX Intel Motherboard
    8GB RAM DDR3
    GeForce GTX 560 Ti

    Thanks in advance!
     
  2. Alex Sawczuk

    Alex Sawczuk
    Reiza Studios

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    The standard tricks were as I remember, to make sure you run as an admin, try copying the dvd files to your PC and run. Disable Microsoft Security Essentials. And possibly a few other things I can't remember off the top of my head.
     
  3. Gui Cramer

    Gui Cramer

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    Well I have e-mailed support in both Portuguese and English, yesterday, and I really hope they help me solve this. It isn't fun to have money go to waste.
     
  4. Patrick Giranthon

    Patrick Giranthon

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    Try the Alex's solutions first.;)
     
  5. Niels_at_home

    Niels_at_home
    Reiza Studios

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    How many gigabytes do you have available at the C drive? A lot of temporary files may be written there during installation, probably always good to have 5GB free.
     
  6. Gui Cramer

    Gui Cramer

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    Sorry I haven't posted in a while, I ended up booting the PC on Safe Mode and installing from there. The Brazilian girl from customer support did say there were plenty of issues with the installer, I am glad you guys are using a different one in the future!