Thomas Jackermeier Dismissed From Fanatec CEO Role

Developing - Thomas Jackermeier Dismissed As Fanatec CEO.jpg
The original funder of parent company Endor AG and CEO of Fanatec has been seemingly dismissed.

Images: OverTake

The inimitable founder and CEO of Fanatec, Thomas Jackermeier, is set to depart his post at the top of the German sim racing equipment manufacturer.

Parent company Endor AG, which trades publicly on the Munich, Hamburg and Stuttgart stock exchanges, issued a brief statement yesterday (28th Mach) announcing the change.

“Today, the supervisory board of Endor AG has decided on the dismissal of CEO Thomas Jackermeier, effective at the end of March 30, 2024, thereby fulfilling a key condition set by the lending banks for the extension of the standstill agreement until June 30, 2024,” reads the brief statement, submitted by Matthias Kosch, Chief Financial Officer and Executive Board Member.

Here, it appears that Endor (Fanatec) claims that Jackermeier's departure is directly linked to a loan standstill agreement – whereby, typically, a repayment schedule on existing loans is halted under the proviso of certain requirements.

Fanatec F1 Cockpit.jpg


In a separate statement released earlier on the 28th, the Landshut-based company explained that it was “in negotiations with lending banks regarding a standstill agreement until June 30, 2024” and that the “standstill agreement is subject to conditions.”

Several key changes have happened recently to Endor’s Supervisory Board. Kosch replaced Andras Semsey as CFO at the end of last year, and Chairman of the Supervisory Board, Oliver F. Gosemann, resigned in February 2024.

A 27-Year Legacy​


The stewards of the Fanatec brand first listed publicly on 27th June 2006 and, according to Endor AG, Jackermeier owns “around 50 %” of the company’s shares.

He is credited with founding the business in 1997, with its first steering wheel, the ‘Le Mans’, hitting the market in 1998.

The name ‘Endor’ is a reference to the Forest Moon of Endor in the Star Wars film Return of the Jedi.

“When I started this business 25 years ago, I had absolutely no idea where this would end up now,” said Jackermeier to invited media during quarter-century anniversary celebrations in 2022 at Spa Francorchamps.

“I mean just look around, as I walk through the [24 Hours of Spa] paddock and you see the Fanatec logo everywhere, these are the things you cannot imagine – and believe me, I have quite some vision.”

Fanatec Stand, ADAC SimRacing Expo 2022.jpg

Fanatec Stand, ADAC SimRacing Expo 2022

Recently, Fanatec has suffered product delays and slow shipments, in particular surrounding Black Friday deals and new lines such as the DD+ wheel base.

Endor’s financial year aligns with the calendar year, and at the time of publication, its Q4 2023 results have not been published. Earlier this year it issued a revised earnings forecast warning of potentially reduced revenues and a negative EBITDA margin for the 2023 financial year. This was marked down to what it called “supply chain disruptions.”

However, its outlook for 2024 was positive, projecting increased revenues and earnings as recently as February.

Update - 30th March 2024​


Endor AG published a further statement on the 29th March, clarifying (in German, translated to English) that Jackermeier will remain active at Fanatec "in another capacity" and that the Supervisory Board will appoint a Chief Restructuring Officer as per the bank's request.

According to the company, this will be to make use of his industry contacts, product management and strategic partnerships.

"In order to secure the financial future of the company and come to a future-oriented agreement with the lending banks, we are forced to reorganize the management team," said Siegfried Stieger, Chairman of the Supervisory Board.

"We will continue to push ahead with the optimisations that have been ongoing in the company since the appointment of the remaining board members and initiate a comprehensive restructuring with the prompt support of a CRO."

Fanatec M-Sport Rally WRC Wheel Button Module.jpg


A "comprehensive restructuring" could mean further changes aside from a fresh chief executive, a restructuring that Jackermeier is expected to help CFO Kosch organise.

"At the same time, it is crucial for us to keep the founder Thomas Jackermeier active in the company. No one in the sim racing market has a comparable network and feel for market trends. I am very pleased that Thomas has agreed to take on his new role," summarised Stieger.

We have reached out for further comment. A succession plan is not publicly known, although we’ll update this article should Fanatec issue additional information.
About author
Thomas Harrison-Lord
A freelance sim racing, motorsport and automotive journalist. Credits include Autosport Magazine, Motorsport.com, RaceDepartment, Overtake, Traxion and TheSixthAxis.

Comments

I still find it hard to piece together the company I've bought two complete different wheel sets is the company so many people are complaining about today. I've NEVER had an issue with them speed or customer service wise. They had been perfect to deal with throughout, so I guess as others have said, how the mighty have fallen...? Sad times. I do hope they continue in the sim racing space.
 
I still find it hard to piece together the company I've bought two complete different wheel sets is the company so many people are complaining about today. I've NEVER had an issue with them speed or customer service wise. They had been perfect to deal with throughout, so I guess as others have said, how the mighty have fallen...? Sad times. I do hope they continue in the sim racing space.
i think this also depends where you live. i live in Germany and never had any issues with anything Fanatec related. I think they have different 'standards' in different parts of the world in terms of how quick they can react, how much stock they have, where the warehouses are etc.
 
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As a long time simracing enthusiast, I have fond memories of Thomas.

Back in the day, the guy struck me as a cool dude.
Wearing a ponytail, he presented his products with great passion.
Belt-drive was a revolution.
The decision to incorporate materials like metal and alcantara into something that was widely regarded as a toy was truly an act of vision.

I remember when I first laid my hands on a GT3RS wheel.
I had the impression I was holding a REAL Porsche steering wheel.
It was big, it was thick and had a sublime suede feel.
Although gimmicky, it really made a difference, immersion wise.

But, somewhere along the line, the dude forgot where his passion originated from.
The metal and alcantara were now just style over substance, a layer of overpriced deception.

What money does to people, it's so sad.
 
Cant understand why you have placed your BF order having all this experience for such a long time. I bought a CS pedals and the SQ shifter from them 10 years ago. All went smoothly and I am lucky that all the gear works fine so far. But after reading the articles and watching YTB videos about Fanatec over last 2 years it was clear to me that I would never order anything from them anymore.
It is purely stupidity on my part. But also about money. And it is not all bad with fanatec.

The way it has worked for me was that in the end I have always received my stuff after months and months. And while the months go by and I wait for my stuff I was never in position where I needed something quick. And I have not had single product fail over 15 years. Apart from loadcell sensors which I think is a wear item on fanatec pedals.

Also with fanatec their ecosystem has its pros and cons. If I want to switch to another brand wheels and wheelbases I pretty much need to buy everything again. Which is by design by fanatec. And stupidity on my part to commiting into such system. But with fanatec wheels and wheelbases one could at least rely on the fact they are still going to be there in 5 years. And their stuff doesn't become old and unsupported overnight when new stuff is released. I think even their first ever bmw quick release wheel is still today compatible with their dd wheelbases.

And to be fair the other brands were either a lot more expensive or there was doubt whether those other brands would even exist some years later. And it is not like the other brands haven't had issues with shipping, missing promised delivery dates or even stuff breaking down.

Now with the black friday order issues I finally went back and looked through my old order emails and saw the pattern. I finally just had this realization that this horrible experience actually keeps happening every single time.

So at this point in time I feel that there are options and paying little extra to get rid of fanatec feels like a good deal. After all it is all down to luck of the draw. If I keep playing with this fire I will get burned eventually. Like I have been getting burned every single time with their delayed deliveries.
 
Sad. I think he'll either retire or start another company, however, not gaining control over the shipping fiasco may have damaged his reputation quite a bit . People need to be sure you can deliver what you promise. Regardless, I always felt Fanatec was quite strict towards customers, so maybe that will change now.
 
I had a good experience with my CSL DD preorder I got it a bit earlier than I expected and its worked wonderfully. The black friday events however have been disgraceful and Fanatec has had a long history of very delayed shipments and terrible customer service, but this seems like apparently is a very different beast and some unscrupulous things have been happening that caused these delays.


What I worry about now is future driver support and whether my direct drive ends up not working properly at some point in future racing games. That combined with potentially loosing the ability to get new wheels in the near future if they end up going under, Should have bought the VRS DD but parts of the drivers weren't finished and there was no idea if they would be at the time.
 
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I got rid of my last Fanatec gear in 2020 by buying the Frex H-shifter, which still just works, but was reading lots of comments about the delivery and support delays both in German and English. And no, the situation doesn't seem better in Germany. And when knowing the official financial numbers it seems that not just their preorders were a tool to collect money for keeping the company afloat.
 
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Lots of multinational companies experience growing pains, or supply chain issues, or manufacturing defects, or cashflow problems, or difficulty with logistics partners... it's all pretty normal. However, Fanatec seem particularly inept at dealing with these issues efficiently, and more importantly, being direct, informative and honest with their paying customers when these issues arise. Fanatec already had a long-established reputation for terrible customer service before this recent escalation in problems, almost like it was part of their corporate DNA. Recent events have just made a bad situation a whole lot worse.
 
You have to be a total muppet if you ordered anything from Fanatec within the last 2 years. So many better options available for so long.
 
Another reason the whole "publicly traded company" is crap. The CEO is a figure head, the board are figure heads, the shareholders only want ROI. The customers sit in the middle and suck on it.
The reality is quiet different, simple and unfortunatzly common : the CEO makes false promises to shareholders about the future company's performances, he can't deliver, shareholders want the promised performance and there come the hard decisions... Shareholders do not have to have any consideration for fknal customers, as they are themselves customers of the CEO. The CEO is the first one to be blamed. The second ones are the auditing companies which generally are incompetent or accompliced with the CEO and the CFO, hiding a degradating situation during a few years, enough to end with an obvious dramatic time.
It becomes a spiral. no stock, no sell or use customer money to pay for the stock they cannot afford to pay for.
Indeed, a negative EBITDA is a terrible sign, and, considering the CFO has been replaced, the former reportings probably included some "make up" on the figures (basically, hiding expenses out of the EBITDA), and the situation has been bad before 2023. What can be expected is a huge cut on expenses which rarely ends well.
Their massive marketing spending coupled with the company failing to sort out the basics for the customers was a completely borked balance
This is where the company has a chance : cutting these communication expenses and not firing employees to focus on the business. The brand is well known among simracers, these sponsorships were probably too much, except that they kept the brand on top despite the quality and delivering issues the company customers have been experiencing for many years (I personnally have always been staying away from these products because of these issues ; they have been there for many years and unacceptable for the selling prices imo).
Looking through their accounts and stock valuation they’re doing ok.
Stock valuation doesn't mean anything, just a hope for a better future. Renegociating a loan and firing the CFO and CEO are good signs for potential shareholders.

Negative EBITDA is a really bad accounting signal. It doesn't include the cost of assets (products development, buildings, brands, rights...), of loans, of taxes... this is a really bad situation. And this public announcement, positive for shareholders, may keep potential customers away from Fanatec, waiting for better times (2 types of customers, good sign for one, bad one for the other). But if they don't buy, there won't be better times. This is a wheels and pedals sets business, most of customers buy new wheels and pedals every 5 to 10 years, it requires new customers. This is the vicious circle the company may experience in the next months. It probably means resizing the company, firing people, cutting communication expenses, and focus on its operationnal aspects, the products quality (this won't be adressed, it requires higher selling prices) and customers services. Good luck Fanatec.
 
i think this also depends where you live. i live in Germany and never had any issues with anything Fanatec related. I think they have different 'standards' in different parts of the world in terms of how quick they can react, how much stock they have, where the warehouses are etc.
Yeah, I live in the UK which seems to be a hot bed of delivery issues. Like I said, I mean, I've bought both the original CSW 2.0 and then the CSW 2.5, along with the universal base/loadcell pedals/racing wheel. All arrived together and have NEVER missed a beat, terrific gear. It seems quality of materials aren't as good now either from looking at reviews? A proper shame as I love Fanatec.
 
You have to be a total muppet if you ordered anything from Fanatec within the last 2 years. So many better options available for so long.
Fanatec is the highest or at least equal highest manufacturer alongside Thrustmaster in the console racing market. I'm not going to count Logitech's DD wheel in that as it's so stupidly overpriced it's not really a contender. So for people like me who race on PS5 (GT7) then Fanatec are extremely relevant.
 
The more I read through these comments the more worried I am for Fantecs future.

I'm currently saving for this years Black Friday as looking at the massively inflated used prices I was thinking that you might as well go direct to Fanatec and get a warranty too, but that obviously won't count for s**t if they collapse.

So sad if you buy into and commit to an ecosystem which may become redundant before you even finish building it.
 
You have to be a total muppet if you ordered anything from Fanatec within the last 2 years. So many better options available for so long.
That's a little harsh. They still make good products. Whether it's console compatibility or just ease of getting the ecosystem slapped together and up and running, there were/are plenty of positives to be found. The real world/felt performance difference between most of the modern DD bases of reasonable quality are minimal. That's coming from ample hands-on time with bases from the SC2 Pro to Fanatec DD1 and new clubsport DD to Moza R12 and Asetek. Folks in this hobby like to exaggerate and start dabbling in hysterics.
 
I can't disagree with your other comments, but this is what pre-orders are actually for. Early adopters with pre orders fund the first production run and help with understanding demand.
Not when it's for products that have been released for well over a year.
 
Now that the article has been updated with the Endor press release.....CRO appointed? Hmmm.

That doesn't necessarily mean bankruptcy, but often times CRO's are appointed to avoid a bankruptcy, or to manage things pending a bankruptcy filing.
 
Now that the article has been updated with the Endor press release.....CRO appointed? Hmmm.

That doesn't necessarily mean bankruptcy, but often times CRO's are appointed to avoid a bankruptcy, or to manage things pending a bankruptcy filing.
Yeah, that's a clear statement that Fanatec currently have no clear financial security and no long-term financial agreements in place (to keep the company going).

In my knowledge CRO's yes have the role as you described, but sometimes it's "just" a task of overhauling a struggling companies structure into a more efficient & sustainable state. It's quite commonplace when companies expand to a massive scale that such restructuring is necessary if the business growth wasn't managed particularly well throughout that development. In a way it reminds me of LMG (Linus Tech Tips) company-wide meltdown as they just worked themselves so hard and with such poor business acumen and ethics that they were approaching a verge of mass loss of confidence from the public, and an external body / person was brought in to reshape and refocus business fundamentals and goals. It's become very clear that Fanatec have either gotten or are rapidly approaching the point of mass internal failure and collapse due to substandard management and in particular leadership. They have been overpromising, underdelivering, developing new products when they can't supply existing ones, can't even deal with customer enquiries, all while spending a fortune on advertising instead of ensuring financial trust and sustainability in the company both now and for the future.

Hopefully it's not too late for them to be able able to turn it all around, but I agree that this change was quite certainly necessary as Fanatec's tragectory was / is otherwise on track for a crash and burn. In the meantime I'm jumping up on the fence and will watch and wait. I'm half-way through building my Fanatec simrig, but I ain't spending a penny more until they prove that they can actually start delivering and honouring orders just as well as everyone else does.
 
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The real world/felt performance difference between most of the modern DD bases of reasonable quality are minimal. That's coming from ample hands-on time with bases from the SC2 Pro to Fanatec DD1 and new clubsport DD to Moza R12 and Asetek. Folks in this hobby like to exaggerate and start dabbling in hysterics.
Surely they don't all have bug-ridden firmware? You can call me hysterical all you want, but I prefer not risking breaking my wrists, hands or fingers when playing video games (referring to the DD1/2s random full-power FFB jolts still not fixed after god knows how many years) and not losing FFB and button inputs mid-race (CS DD(+).)
 

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