Hey guys
Has anyone had any problems with trymedia regarding renewals?
I bought my copy in 2005, a fair time ago and since then have moved house, changed email PC etc so have no record of original purchase docs.
They are being very stuffy about letting me renew, despite me giving them all the info from past activation codes and all the address data.
THey even said my name, address and other details were wrong
Is this a scam? Has anyone else found problems with renewing.
To give basic info, had to reinstall due to corrupt files, went to usual already bought screen and was told I ahve run out of renewals. You can then email and go through a process and they ahve just put od obstacle after obstacle.
Any ideas, seems a little harsh to have to buy again coz they have no data!
Has anyone had any problems with trymedia regarding renewals?
I bought my copy in 2005, a fair time ago and since then have moved house, changed email PC etc so have no record of original purchase docs.
They are being very stuffy about letting me renew, despite me giving them all the info from past activation codes and all the address data.
THey even said my name, address and other details were wrong
Is this a scam? Has anyone else found problems with renewing.
To give basic info, had to reinstall due to corrupt files, went to usual already bought screen and was told I ahve run out of renewals. You can then email and go through a process and they ahve just put od obstacle after obstacle.
Any ideas, seems a little harsh to have to buy again coz they have no data!