activation policy/ just 3 activations

[zerez86]

Hi,

I bought Game Stock Car in 2011. Everything was fine until I had a faulty hard drive and had to reinstall my os 2 times. Then I asked 3 times via e-mail for a new activation code (still for the same pc as in 2011, still just for me and no one else). I wrote to sales@reizastudios.com and support@reizastudios.com and never even got an answer from them. They write in their FAQ:

"Do I only get 3 activations with my Serial Number?

At once, yes. If you run out of activations, you may request a renewal of your Serial Number. Contact sales@reizastudios.com for Serial Number related requests."

That sounds to me like "no problem if you're running out of activations, we will give you a new serial." I never had such problems with rfactor by the way...

Did anybody else experienced the same issues?

 

[jimortality]

I'm not too sure bud but If you're using the same email for the sale then it shouldn't be a problem

 

[Bez]

which version of game stock car are you trying to activate using your serial from 2011?

 

[Renato Simioni]

If it´s been over 48h and you havent got a reply, shoot us a PM with your order details and we´ll sort it out for you.

 

[zerez86]

If it´s been over 48h and you havent got a reply, shoot us a PM with your order details and we´ll sort it out for you.

Thank you. I sent you the order details via PM.

 

[zerez86]

which version of game stock car are you trying to activate using your serial from 2011?

GSC 2012

 

[zerez86]

I'm not too sure bud but If you're using the same email for the sale then it shouldn't be a problem

It was the same e-mail and I also included the order details

 

[jimortality]

It was the same e-mail and I also included the order details

Looks like you're going to be sorted now anyway mate

 

[zerez86]

I got pm from Reiza and now I could reactivate it. Problem solved