I am hoping Reiza gets to read this and come to the rescue. Over a week ago I lost my C drive and I had to install windows 7 again. At first I downloaded GSC2012 demo version and I wasted some time figuring out that that demo was not what I needed to install GSC again. Finally thanks to a friendly forum denizen I was able to find the proper download and I installed it. However, when I went to validate it, I got the message that my validation key had used up all the installation. I found this a bit strange because I installed GSC the day it came out and I only updated it. I never had to validate it again. Regardless, I wrote Reiza's support and I did not receive any response yet. Last thursday I wrote again just in case I got the email wrong and I never even received a "we got your email" response either. I emailed firstname.lastname@example.org both times. At least the second time I am sure I did. What's my next option I feel bad wating so much of mine and their time since the game is now about $20 and I am almost tempted to just buy it again. It's that good in my opinion., but I figured I first post here and see what happens. I know the Reiza guys come here often. Thank you.