Thrustmaster T300 RS strange problem

[Toni]

Hi all
I have a strange problem with my T300 wheel. : when I start PC, don´t recognize it, and if I see in the Thrustmaster Control Panel, firmware version is "0" !!
Then I upgrade and install the latest version (25), and after that, the wheel works normally. When I finish to play,I shutdown PC.
The next day I start computer, I have another time the same problem. Firmware "0" and wheel not recognized. I install firmware, and works again. It seems my wheel are loosing the firmware version every time I shutdown the computer.
And that tricky process every day.....
Has anyone encountered a similar problem, or can tell me what the problem might be?
Thanks in advance

 

[Rami]

If you're still under warranty just give TM a message. It shouldn't lose firmware like that.

I wish you very best with their customer service. While some say it's exellent, my recent and still going on experience says they're as useful as a bucket of bananas... Hope you have better luck.

 

[Toni]

If you're still under warranty just give TM a message. It shouldn't lose firmware like that.

I wish you very best with their customer service. While some say it's exellent, my recent and still going on experience says they're as useful as a bucket of bananas... Hope you have better luck.

Yes, I will do. But anyway, I would check if anybody have had a similar problem.
I hope I´ll be better luck than you in that case
Thanks for your replay @Rami