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Thrustmaster rim wobble - known issue?

Discussion in 'Sim Racing Hardware' started by Large Style, Jun 19, 2017.

  1. Large Style

    Large Style

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    My T300 Alcantara rim has recently started wobbling on the base, seen here...



    All fastenings seems to be tight, so has anyone seen this before and know what's going on? I've submitted a message to Thrustmaster customer support last Wednesday and I've not yet received a response from them (not impressed).

    Getting withdrawal from my sim-racing as I don't want to use wheel until it's fixed :mad: so thought I'd ask here out of curiosity.
     
  2. PaulH

    PaulH
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    I had a wobble on my TX wheel, if you take the wheel off, turn it around there is a circular plastic casing around the wheel, if that casing can move at all then the glue must have worn away.
    With mine the glue must have worn away and was causing the main wheel to wobble, you may see a fine white rim of dust/used glue, I wiped that off and then I just super glued the circular part back and it has been perfect ever since.
     
  3. Gopher04

    Gopher04
    Old But Not Obsolete.. Premium

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    Do you have the 4 dreaded bolts on that wheel same as the T500? which attach it to the main shaft, because they can work loose on the T500 and snap.
     
  4. Large Style

    Large Style

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    Thanks for your replies :)

    Paul: I had a look at that plastic casing - there is some very slight play present, although I don't think it's enough to be the entire caused of the wobble. No sign of glue in any form either. It's the only part of the entire kit to have play so perhaps it has become loose over time.

    Gopher: There are 4 bolts but they're all tight. All other fastenings seem ok too.

    I wish I had another rim to try for process of elimination, but I don't - so Thrustmaster support better pull their thumbs from their butts and actually deal with it :mad:
     
  5. Mick Aspinall

    Mick Aspinall
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    I had similar wobble on my 599 evo rim straight out of the box. After checking all the screws front and back I found them all to be a little loose, after tightening them all the wobble was fixed. On the back there are 6 screws, 2 behind the paddles which on my wheel were really loose and were causing the most movement.
     
  6. Mick Aspinall

    Mick Aspinall
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    Another thought I swap over my rims often depending on the car driven and after a while I noticed the screw in the 'quick' release collar was no longer nipping up and had become a little loose in its thread, this was allowing the wheel to work loose when driven. Just drilled a new pilot hole 10mm to the side, problem sorted
     
  7. Large Style

    Large Style

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    Thank you Mick for your replies!

    I've just looked at the six screws on the back of the wheel - the 4 for the main housing required half a turn to tighten and the 2 behind the paddles required around 1.5 turns - but the wobble is still present no matter how much I tighten the "quick release" system.

    Thrustmaster technical support have now responded (a week after initial message) but so far they're just asking for information and videos! :(
     
  8. Large Style

    Large Style

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    Situation solved.

    Thrustmaster provided myself with a picture of alan-headed screws that needed tightening...
    [​IMG]
    Tightened all screws, with the upper-right one being particularly loose - now no wobble. Yes I know I said the all fastenings seemed tight, but for some reason, er, I missed these. I do work very long hours. :O_o:

    Although I appreciate the help from TM technical support - in hindsight it's taken them one day short of two weeks and two video submissions for them to tell me something that should be obvious to them. Better late than never suppose.
     
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