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Steam! This product code cannot be activated in your region

Discussion in 'RACE 07 - Official WTCC Game' started by Painkiller82, Oct 14, 2009.

  1. Painkiller82

    Painkiller82

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    I just received GTR Evolution today, and when I try to use the activasion key to install the online version I get this error message: "This product code cannot be activated in your region".

    I live in Norway and I ordered the game from play.com. Didn't think this would be a problem. Any solutions?
     
  2. Marty Pierce

    Marty Pierce

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    I am curious why you would not be able to activate. Did you try to activate it on Steam or from the disc. I will get my copy tomorrow and plan to activate it on steam which I think is the best way according to what I'm reading in other posts.
     
  3. Painkiller82

    Painkiller82

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    When I start the install program it connects to Steam, and asks for the activation key.
     
  4. Bram

    Bram
    Administrator Staff Premium

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    Try to open steam, and go to the tab "games" and fill in your product code there without the install program.

    You can download steam from www.steampowered.com
     
  5. Painkiller82

    Painkiller82

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    I tried that too with same result. Could it be because I bought it from UK and live in Norway?
     
  6. Mark Birney

    Mark Birney

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    They are not region locked as far as I know. Could be steam acting queer again. If you can install offline, well and good. Or you can contact Steam support, but I'll tell you now; don't expect a prompt reply.
     
  7. Michael Herrmann

    Michael Herrmann

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    its probbaly locked cuz its not released in Europe yet, not sure but could be
     
  8. Oliver Amos

    Oliver Amos

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    It's GTR Evolution not Race On.

    I think you will have to contact steam support.
     
  9. Painkiller82

    Painkiller82

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    I contacted Steam support yesterday, but I guess I'll have to wait a while for an answer from them. I installed the offline version, but I also want to be able to race online.
     
  10. Michael Herrmann

    Michael Herrmann

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    thanks Oliver .. that i get for not reading properly :)
     
  11. Mark Guy

    Mark Guy

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    There must be something wrong with that key. I also bought my GTR-E from Play.com in the UK and brought it to South Africa and had no issue's.
     
  12. Oliver Amos

    Oliver Amos

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    Do you know anyone that lives in the UK? Just thought, if you trust them with your details, you could get them to login to your steam and activate the game for you...
     
  13. Painkiller82

    Painkiller82

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    Don't know anyone in the UK. Strange that this hasn't happened to anyone else.
     
  14. Bob Hutchins

    Bob Hutchins

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    PainKiller82,
    had this happen to me and I'm in the UK. Emailed steam and they sorted it. Seems to be a problem with the info steam have on this game.
     
  15. Matt Hunt

    Matt Hunt

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    Take Roberts advise buddy, a member of my team had the same problem. Steam sorted it for him within 24hours :)
     
  16. Painkiller82

    Painkiller82

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    It's now working fine. I got help from Steam support and they added the game to "My games". I had to download it though, since it only installed GTR Evo from the dvd, not Race 07. But that's fine.