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rFactor - License renewals

Discussion in 'rFactor' started by Alex Guehennec, Aug 21, 2008.

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  1. Alex Guehennec

    Alex Guehennec

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    Hi guys,

    I've downloaded and bought rFactor few months ago and since, I've used up all my 5 license renewals, and when I want reinstall rFactor and activate it, a screen say to me :

    " Our records indicate that you have purchased this product before but you have already used up all your license renewals. "

    Have you got a solution for that or am I forced to pay again (if yes it's scandalous)

    Thx if somebody help me
     
  2. Simon Trendell

    Simon Trendell

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  3. Alex Guehennec

    Alex Guehennec

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    Oh it looks like good with your link Simon, they say that we can reactivate it indefinitely with contacting them
    I'll do that now for see lol

    Thanks very Simon for the tip it's cool
    I'll post here if it's a nice support or not lol
     
  4. Ramon van Rijn

    Ramon van Rijn

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    Another tip for the future:
    You can backup your license file in case you reinstall hardware.
    Don't know exactly the location from memory, but somewhere in Documents & Settings\..... (appdata or local data)\tymedia

    Works great and saves license issues.
     
  5. Patrick van Driel

    Patrick van Driel

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    There you go.


    C:\Documents and Settings\All Users\Application Data\Trymedia\licenses
     
  6. Alex Guehennec

    Alex Guehennec

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    Thank you guys, if I had known this before I would have done, cause a night has passed and no license from support. That's a sign to push me to work instead of playing
     
  7. Patrick van Driel

    Patrick van Driel

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    Thats not how they usually work ! I had some simular problems in the past and they answerd in 1 hour.
    I asume you send a mail to this ? >>>>mailto:support@rfactor.net
     
  8. Alex Guehennec

    Alex Guehennec

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  9. Patrick van Driel

    Patrick van Driel

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    I hope with you m8 :thumb:
     
  10. Alex Guehennec

    Alex Guehennec

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    It's ok, very nice and fast support they are
    Very here too guys, thank you for the tips ,)
     
  11. Patrick van Driel

    Patrick van Driel

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    Anytime Alex :thumb:
     
  12. Gareth Hickling

    Gareth Hickling

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    Please note that this is a hidden folder so you will have to enable it to show hidden folders in your setting before you can see it :)
     
  13. Alex Guehennec

    Alex Guehennec

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    Yes it's good to save that if it's happen a crash or reinstall
    In Vista there is on C:\ProgramData\Trymedia\licenses (if somebody search lol)
     
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