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RACE 07 MP Lobby Crash issue

Discussion in 'RACE 07 - Official WTCC Game' started by Sonat Ozturk, Sep 4, 2013.

  1. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Hi all,

    We have cleared out the server list in order to investigate and maybe find the culprit dedicated server (if there is one) that is causing the issue.

    Dedicated servers will need to restart in order to re-register their server to appear back in the lobby.

    Whether it is an illegal character in a server name, or a troublesome content or a setting, we will keep investigating and hopefully resolve the issue.

    Thank you for your understanding.
     
    Last edited: Sep 4, 2013
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  2. Dino Paolini

    Dino Paolini
    Premium Member

    The server causing the crashes seems to be back up btw
    Serverlist is crashing again
     
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  3. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Thanks for letting us know. We'll check the logs for servers that joined around that time and see if we can spot the culprit.

    Do you recall when exactly it started happening?
     
  4. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Just a small update.

    Now that we know the server is back, we're slowly going through the servers 1 by 1 and removing them from the database. If you have recently re-registered your dedicated server, it may get deleted again. Apologies for the inconvenience.
     
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  5. Dennis Phelan

    Dennis Phelan
    more about staying on track. Premium Member

    Just failed at attempts to get into the lobby.
     
  6. Jim Hawley

    Jim Hawley
    PrestoGP Veteran

    Same here
     
  7. Me as well
     
  8. Dino Paolini

    Dino Paolini
    Premium Member

    I noticed it 2 minutes before I posted it here
     
  9. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Try now please.
     
  10. Valerio Vinassa

    Valerio Vinassa
    PrestoGP Veteran

    now the servers are ok:)


    edit: Thanks Sonat;)
     
    Last edited: Sep 4, 2013
  11. Jim Hawley

    Jim Hawley
    PrestoGP Veteran

    Yup, I'm in:)
     
  12. Jim Hawley

    Jim Hawley
    PrestoGP Veteran

    crashed.... @ 16:35 BST

    I was refreshing the list waiting for Presto to appear
     
  13. Valerio Vinassa

    Valerio Vinassa
    PrestoGP Veteran

    now crashed:(
     
  14. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Ok we have found the culprit.

    It may come back though but we're still trying to figure out what we can do with limited people remaining at the studio.

    I'll keep you gents posted.
     
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  15. Jim Hawley

    Jim Hawley
    PrestoGP Veteran

    Thank you:)
     
  16. Valerio Vinassa

    Valerio Vinassa
    PrestoGP Veteran

    Thanks:thumbsup:
     
  17. Justin Swan

    Justin Swan
    RD-DVLC

    In Simbin we trust :thumbsup:
     
  18. Jim Hawley

    Jim Hawley
    PrestoGP Veteran

    Now I have "no response from lobby server" and returns to the previous screen?
     
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  19. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Guess it was a bit too early to thank us just yet.

    We have found the culprit which we will block from entering the database tomorrow. Unfortunately the crew has gone home for the day.

    In the meantime, unfortunately the lobby server will not be available.

    Please accept out sincere apologies and again, thank you for your patience.
     
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  20. Dino Paolini

    Dino Paolini
    Premium Member

    You managed to do this on the day our league would have started its season :D
     
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