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R3E/DTM Error

Discussion in 'RaceRoom Racing Experience' started by Vojvoda, Dec 5, 2013.

  1. Vojvoda

    Vojvoda

    Messages:
    34
    Ratings:
    +15
    Hi guys!
    Since last update (6 Gb aprox) I can't start R3E and not install DTM Experience (I know... I'm fool :()

    [​IMG]
    [​IMG]

    The files are in the correct path...

    I upload a dump file (with .INI extension fake).

    Can any help me! :cry:
    Thanks in advance!!!
     

    Attached Files:

  2. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Hi Vojvoda,

    Sorry to hear that you're having issues.

    Have you tried deleting the hud_options.xml file to see if it works?

    The xml file is located in your Documents folder. The path is actually there on the warning message.

    This will reset your hud settings you chose in the game but the xml file will be recreated when you hopefully successfully launch the game.
     
  3. Vojvoda

    Vojvoda

    Messages:
    34
    Ratings:
    +15
    Doesn't works...
     
  4. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Ok,

    Can you try deleting your entire RaceRoom Racing Experience user folder found in

    C:\Users\Your Username\Documents\My Games\SimBin\RaceRoom Racing Experience
     
    • Like Like x 1
  5. Peter

    Peter
    who cares Premium

    Messages:
    1,725
    Ratings:
    +666
    what I always do with a new build is delete the Raceroom documents folder, but back up your controlset if you need it.
     
  6. Vojvoda

    Vojvoda

    Messages:
    34
    Ratings:
    +15
    Many thanks for the replies... but error persists. :cry:
    Now the path C:\Users\Francisco Borrás\Documents\My Games\SimBin\RaceRoom Racing Experience its empty
    The game only creates a file Launcher, any path...
    [​IMG]
     
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  7. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Ok I think I see what's going on.

    I'm afraid we messed up something and now the game is failing to create the files on paths with special characters. I'm 99% sure the á on your lastname is causing the issue. Nothing is wrong with your name :) It's our fault.

    We will try to patch a fix for this tomorrow as early as possible. Apologies for the inconvenience.
     
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  8. Vojvoda

    Vojvoda

    Messages:
    34
    Ratings:
    +15
    Ok! Thanks for the replies.
    Waiting... :coffee:
     
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  9. René Engelhardt

    René Engelhardt

    Messages:
    8
    Ratings:
    +1
    Hey Francisco and Sonat,

    I have the exact same problem. I´m pretty sure it is the problem you mentioned - with the special characters.
     
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  10. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Hi Rene,

    Thanks for letting me know. That helps confirming the issue.

    We'll fix this nasty one right away tomorrow.
     
  11. UOPshadow

    UOPshadow

    Messages:
    99
    Ratings:
    +22
    Would be nice to give us some information about pitstops. Will pitstops be patched in or is there nothing planned in this regard?
     
    Last edited: Dec 5, 2013
  12. René Engelhardt

    René Engelhardt

    Messages:
    8
    Ratings:
    +1
    Please don't abuse this thread for such questions. I think pitstops will be available in DTM '14.
     
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    • Agree Agree x 1
  13. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Hi guys,

    We just updated the game with a fix for this issue.

    Again, apologies for the inconvenience.
     
    • Like Like x 1
  14. Vojvoda

    Vojvoda

    Messages:
    34
    Ratings:
    +15
    Don't worry!!!

    Many thanks guys!!!

    [​IMG]
     
    • Like Like x 1