• Racing is not a matter of life and death. It's much more important than that!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. If you have any questions, please don't hesitate to ask. There's no such thing as a stupid question.

lost my key code....no answer....what should i do now?

Discussion in 'Stock Car Extreme' started by Manuel Garutti, Mar 25, 2015.

  1. Manuel Garutti

    Manuel Garutti

    Messages:
    18
    Ratings:
    +9
    i know this is not the right place to report this problem, but first let me explain my situation.....
    two month ago i switch from windows 8 to windows 8.1 and i did a fresh installation......unfortunately i did not backup my game stock car extreme folder and i also delete the email with my activation code......so i wrote to sales@reizasudios.com explaining my situation....they answered back to me and told me to ask to racedapartment (i bought my gsc key on this site) and so i did.....i ask support to racedepartment 4/5 times through the "contact us" button but not a single answer.....so i wrote again to reizastudios and i told them rdp didn't answer to me, unfortunately this time also reiza didn't answer me back......so my question is: what should i do now if nobody help me with my problem?....should i buy another key and throw my money out of the window?.....
    with this post i hope somedy from racedepartment or reiza will solve my problem because is from february 12 nobody helped me.....
    thanks in advance for any reply
     
  2. Nox

    Nox
    Staff Premium

    Messages:
    6,672
    Ratings:
    +2,316
    I think @Bram handles the RD store (I may be wrong); Bram, are you able to help Manuel please?

    Thanks!
     
  3. Bram

    Bram
    #27 | Roaring Pipes Maniacs Staff Premium

    Messages:
    41,656
    Ratings:
    +15,962
    On which dates have you emailed us? Haven't seen any requests coming in. We normally answer emails within a day.

    Do me a favor and send me a pm with your paypal transaction number and date and ill resend the code.

    Also have you checked the email we have sent you the first time you have purchased the game?
     
    • Like Like x 1
  4. Bram

    Bram
    #27 | Roaring Pipes Maniacs Staff Premium

    Messages:
    41,656
    Ratings:
    +15,962
    @Manuel Garutti managed to dig up your email from last year. Will re-send you the code and guiding instructions as a private message here on the forum.

    Thanks for the heads up :thumbsup:
     
    • Winner Winner x 1
  5. Manuel Garutti

    Manuel Garutti

    Messages:
    18
    Ratings:
    +9
    i accidentaly deleted the mail with the activation code when i purchased:(....give 5 minutes and i will answer your pm.
    edit: i see now you already give me the original puchase mail with the activation code.....thanks a lot for your support......also thanks @Nox who tagged you and helped me to solve my problem :thumbsup::thumbsup::thumbsup:
     
    Last edited: Mar 25, 2015