• "Auto racing began 5 minutes after the second car was built." - Henry Ford
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Dear Guest. Follow RaceDepartment on Twitter, Facebook, Instagram, Twitch, Steam and YouTube.

Lost Key -- New Email

Discussion in 'Stock Car Extreme' started by Slade Mitchell, Jul 29, 2014.

  1. Slade Mitchell

    Slade Mitchell

    Messages:
    243
    Ratings:
    +35
    Hey all-

    I was just curious, a couple days ago I emailed @Reiza Studios regarding a key for GSCE that I lost, but then I changed my email without even thinking about it. Will this cause issues? I can still confirm that email, but cannot access it (it's been totally deleted).

    Thoughts?
     
  2. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
    8,973
    Ratings:
    +1,009
    I think only official support can really give you anything like good info on that.

    Have you sent them an email as per the site?


    @Reiza Studios ping
     
  3. Slade Mitchell

    Slade Mitchell

    Messages:
    243
    Ratings:
    +35
    Bump? Dont know how long it takes to get a replacement key, but it's been 4 days.
     
    • Beer Beer x 1
  4. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

    Messages:
    42,643
    Ratings:
    +16,538
  5. Slade Mitchell

    Slade Mitchell

    Messages:
    243
    Ratings:
    +35
    Yup, Reiza support was able to get in touch with me. Thanks!
     
    • Like Like x 1
  6. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

    Messages:
    42,643
    Ratings:
    +16,538
    Excellent. Happy racing :thumbsup:
     
  7. jimortality

    jimortality
    Premium

    Messages:
    3,548
    Ratings:
    +957
    Hi, I've emailed Reiza yesterday to get new codes for GSC and Formula Truck for my new Pc, what's the normal timescale for replies thanks.
     
  8. Slade Mitchell

    Slade Mitchell

    Messages:
    243
    Ratings:
    +35
    Mine was about a week, a friend waited about 4 days. Tagging Reiza in your post tends to speed up the process, but I don't know if that is coincidence, or just annoying for them. xD
     
  9. Renato Simioni

    Renato Simioni
    Reiza Studios

    Messages:
    1,567
    Ratings:
    +3,610
    Coincidence, different people handling different fronts. It should take 2 business days max so if you havent heard back feel free to contact us via PM here so we can sort it out for you.
     
    • Love Love x 1