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leagues.racedepartment.com log in troubles

Discussion in 'Site Feedback & Support' started by Juen-Jen Wang, May 11, 2011.

  1. Juen-Jen Wang

    Juen-Jen Wang

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    Hey guys,

    I'm having a hard time logging in to the results section of Race Department. I've been wanting to set my nationality for a while but I'm unable to do it. I've talked to ryan an bit and he says to have the system email me my password. But everytime I put in the email i use for the RD forums it just says that the system doesnt have my email. I've tried some other emails I've used in the past but still the same messege.

    Help please?
     
  2. Jim Cole

    Jim Cole
    Premium

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    Good luck with that :)

    I have had the same issue for quite some time, and I am still waiting to find out what to do to fix it.
     
  3. Ryan Callan

    Ryan Callan

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    It's more than likely that you have changed your e-mail since joining RD and the results site (which is not integrated with RD) has an older address.

    This was the case in JJ's problem. Jim, I have PM'd you.
     
  4. Jim Cole

    Jim Cole
    Premium

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    Got the PM, thank you and responded :)
     
  5. martyall

    martyall

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    Yeah Jim Cole. Me either. I am also looking for someone who can fix it for me. I can spend for it. :D
     
  6. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

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    You will need to be a licensed to have an account in the leagues section martyall. You can find all the info here.
     
  7. Mapu

    Mapu
    Premium

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    I am having a kind of similar problem. I used to have another e-mail address when I registered myself here at RD in 2009 and I changed my e-mail address shortly after becoming a licensed member. The thing is that my old e-mail address has become obsolte a long time ago and that I am not able to log-in into my personal profile on the GPCOS page, nor can I reset my password.

    I'd appreciate it if somebody could help me further!

    Regards,
    Marcel
     
  8. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

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    I've updated your email address in GPCOS to be the same as in your forum profile. You should be able to get a password reset completed now :)
     
  9. Mapu

    Mapu
    Premium

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    Thank you very much Dave! :)
     
  10. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

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    no problem