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BTB License Renewal problem

Discussion in 'Bob's Track Builder' started by 68CobraJet, Jun 8, 2016.

  1. 68CobraJet

    68CobraJet

    Messages:
    4
    Ratings:
    +2
    I just received my new license file, I removed the old file and copied the new file into the BTB folder. When trying to open BTB I get the License Expired Message. What can I do to fix this?
     
  2. ebrich

    ebrich
    Premium

    Messages:
    455
    Ratings:
    +77
    Check the dates of the licence on your account at http://www.bobstrackbuilder.net and if they correspond with your renewal, then you could try downloading the licence again. Sometimes it works.

    Otherwise drop him an EMail at " bob@bobstrackbuilder.net "explaining your problem.
     
  3. 68CobraJet

    68CobraJet

    Messages:
    4
    Ratings:
    +2
    Thanks for the reply, I really enjoy using BTB to build tracks (not a lot of eye candy, but fun and accurate). I would hate to lose this program.

    I renewed around 6/6/16 for 6 months these dates do not look correct.

    upload_2016-6-10_10-14-11.png
     
  4. Emery

    Emery

    Messages:
    1,243
    Ratings:
    +383
    Those dates are formatted dd/mm/yyyy, so they look correct to me: 6 month license beginning June 8.
     
    • Like Like x 1
  5. Erwin Greven

    Erwin Greven
    retired from this site. Premium

    Messages:
    1,518
    Ratings:
    +256
    i strongly advice to renew for 3 or 4 months. Not 6.
     
    • Like Like x 1
  6. 68CobraJet

    68CobraJet

    Messages:
    4
    Ratings:
    +2
    Thanks your help and clarification of the date formatting, I'll download the license again and let y'all know how the results.
     
    • Like Like x 1
  7. 68CobraJet

    68CobraJet

    Messages:
    4
    Ratings:
    +2
    Back in business, I downloaded the license for the third time and loaded into BTB, and it is working as advertised. Thanks for all the help and education.
     
    • Like Like x 1