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bobs track builder issue

Discussion in 'Bob's Track Builder' started by emacoman, Jan 30, 2015.

  1. emacoman

    emacoman

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    yes i recently installed bobs track builder and got the new version well i didnt like it and i reinstalled my old version again now it says my license has expired but i purchased bobs track builder my name is emacoman on bobstrackbuilders website can someone please help me fix this to were i can redownload my license for my old version of bobs and not the new one that i got the license for
     
  2. emacoman

    emacoman

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    can anyone please give me any answers i paid for my bobs and cant even use it now
     
  3. banger

    banger

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    re submit the hid file on old version of btb , not the new one.
     
  4. emacoman

    emacoman

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    i cant it says you have already used your license.
     
  5. ebrich

    ebrich
    Premium

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    Don't think there is an old version download!
     
    • Agree Agree x 1
  6. emacoman

    emacoman

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    i still had it saved on an external hard drive
     
  7. ebrich

    ebrich
    Premium

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    The "Hardware ID" file,which was used for the older version, has been replaced by the "HardwareId.v1.0.0" file. Old version will not produce the right file to renew licence.

    Why IGN do you want the old version!
     
    • Agree Agree x 1
  8. Erwin Greven

    Erwin Greven
    Premium

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    the new version is the same as the old one, with a lot of extra features.
     
  9. emacoman

    emacoman

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    my new version when you minimize it and come back in to bobs ect all the objects disappear and only way to get that back is to reload the track its really annoying
     
  10. emacoman

    emacoman

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    is there anyway to get ahold of the person that runs the bobs track builder site it said to come here to get bobs track builder support my licensing needs to be reset so i can upload my old version hardware id to get a new license i paid for this program and cant even use it.
     
  11. ebrich

    ebrich
    Premium

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    Don't minimise BTB. If you need to run another software, always open one of the tools move the tool window to one side and, so far, on going back to BTB, it will be as you left it. You'll just have to work round the problem, like the rest of us, and if your careful and save, very often, the problem will disappear.
     
    • Agree Agree x 1
  12. emacoman

    emacoman

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    so there isnt anyway to contact anyone or get support on bobs track builders site
     
  13. emacoman

    emacoman

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    wait i now know why it expired i changed my mother board on my computer recently and bobs licensing runs off you mother board and cpu. so i basically cant use my bobs track builder unless someone resets my licensing so i can get my new license based on my new mother board and obviously i cant get ahold of anyone on bobs track builders site so i guess im stuck
     
  14. emacoman

    emacoman

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  15. ebrich

    ebrich
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    "wait i now know why it expired i changed my mother board..........."

    Well well well!!!!
     
  16. emacoman

    emacoman

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    lol
     
  17. emacoman

    emacoman

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    Is there anything that i can do about this
     
  18. Erwin Greven

    Erwin Greven
    Premium

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    • Agree Agree x 1
  19. emacoman

    emacoman

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    i sent an email to that address and didnt get any answer and my license is still active till july which sucks
     
  20. ebrich

    ebrich
    Premium

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    It may suck but on the BTB web site it states that -
    " Purchasing a Single User License entitles you to run Bobs Track Builder on one PC. The license will be created specifically for your Motherboard and CPU (HardwareID) and will be valid for the number of months that you specify."

    So you can carry on kicking yourself for the next 6 months but please do it in private and not in public!