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Blocked from accessing Fanatec.com

Discussion in 'Sim Racing Hardware' started by Adi Sahar, Jul 23, 2016.

  1. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    I get a dns resolve error. Anyone else isn't able to access their website? I pmed them on fb more than a week ago, but they seem to deny it indirectly. A new low? I can't access support pages, driver downloads, my invoices etc'. Unacceptable.
     
  2. Jason Palmer

    Jason Palmer
    Premium

    Messages:
    199
    Ratings:
    +85
    All fine for me on both Chrome and Safari.

    Have you tried a different browser or cleared out your cookies and such on your current browser to see if that helps.

    Jason.
     
  3. Andrew

    Andrew
    Life is Short–Talk Fast ! Staff Premium

    Messages:
    3,901
    Ratings:
    +2,601
    All fine with Firefox.
     
  4. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    They seem to have blocked it geographically, so it's working for you, but not for me.
     
    • Agree Agree x 1
  5. Raikku

    Raikku

    Messages:
    128
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    +16
    Use proxy? Or use Tor-browser to access that site. For me site works normally, Finland/Firexox.
     
  6. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    Nah, using a proxy to access the site is plain wrong and having paid them a small fortune, I deserve access to the site whenever I need it. I really hope it isn't intentional, namely a mistake by their host provider. I can only assume they may have had attacks, which caused large bandwidth fees and are trying to combat it by blocking certain areas around the globe.
     
  7. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    Update: Fanatec deny blocking me despite me nor any of my friends who also own Fanatec can access the site. Unbelievable.
     
  8. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    Unfortunately, they are back blocking it and denying me driver access. They can charge you thousands of dollars, but save a few bucks on hosting.

    With this bs message:

    They are in hopes you will use an unsafe proxy to input a credit card on their website. F***ing amazing.
     
  9. Tim Meuris

    Tim Meuris

    Messages:
    924
    Ratings:
    +143
    My brother ordered cslpedals. The sote 'crashed' at the last page when paying. He did not get an order confirmation. He checked with mastercard but the money seems to have gone to fanatec. What should he do best?
     
  10. Adi Sahar

    Adi Sahar

    Messages:
    70
    Ratings:
    +35
    Calling them in Germany is your best bet.
     
    • Like Like x 1