You know, I'm really starting to wonder now if most of the problems people have been having (e.g., loss of centering on some wheels, the "cutting out" problem on others, the GTR3 RS V1 - V2 upgrades, the fan/wire problem) are really due primarily to production problems and not necessarily to design deficiencies. For example, I've been using the Clubsport pedals for several weeks with my old Thomas Super Wheel (which I've had for 12 years and has been basically problem-free) while I've been waiting for a replacement to my GT3 RS V2 wheel, and the pedals are just great. No problems with them at all, in any way.
If it's true about production problems with the wheels, then it's not too surprising about the reports of delays from Fanatec tech support in replying/communicating to customers quickly...not that they're inundated so much because of high sales, but because they have to deal with a relatively high number of production quality issues that customers are finding.
Again, I really don't have much info to back this up. It just started me wondering.