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Can't seem to change email address in my profile

Discussion in 'Site Feedback & Support' started by Tim Lundy, Dec 30, 2015.

  1. Tim Lundy

    Tim Lundy

    Messages:
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    Ratings:
    +101
    When I go into contact details in my profile and input a new email address in the first line, then confirm my password, I get a "your changes have been saved" message but the old information, which is my name, still shows up as my email address.
     
  2. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
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    Ratings:
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    Hi Tim, how did you get on with this? I see there was a change of email address on your account. If you're still having problems please drop me a PM with the details you wish to set on your account and I'll take care of it for you.
     
    • Beer Beer x 1
  3. Tim Lundy

    Tim Lundy

    Messages:
    172
    Ratings:
    +101
    When I go into my contact details now, this is what it looks like:
    upload_2016-1-1_20-28-2.png

    ...but for a split second I can see my gmail address flash up there where my name is. I have no idea if this is how it's supposed to work or not.
     
  4. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
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    Ratings:
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    Just shows my email address when I do it. What browser and Operating system are you using?
     
  5. Tim Lundy

    Tim Lundy

    Messages:
    172
    Ratings:
    +101
    W7 and Google Chrome.