AFAIK this is not supported. stracker and ac server should run on the same machine.
Are there any errors in the log when these players join?
There is no errors in the log.
I tested by myself:
1, I use name linsoo to join the serever(database is empty), run 2 laps
2, I left the server and change my name to ledel and run 2 laps
I found the broadcast message in game is still linsoo not ledel, but the name in the list is already ledel.
logs below:
{2018-07-11 12:34:17}: stracker[DEBUG]: GUIDMapper: guid 76561198086077921 seems to be orig already.
{2018-07-11 12:34:17}: stracker[DEBUG]: send_server_data(None)
{2018-07-11 12:34:30}: stracker[DEBUG]: removing carId=0 from cars
{2018-07-11 12:34:30}: stracker[INFO ]: Broadcast message: Player linsoo left the server.
{2018-07-11 12:35:14}: stracker[DEBUG]: ignoring event, because isConnected is false: <class 'acplugins4python.ac_server_protocol.NewConnection'>(driverName=ledel, driverGuid=76561198086077921, carId=0, carModel=ktm_xbow_r, carSkin=01_blue_01, )
{2018-07-11 12:35:14}: stracker[DEBUG]: ignoring event, because isConnected is false: <class 'acplugins4python.ac_server_protocol.CarInfo'>(carId=0, isConnected=False, carModel=ktm_xbow_r, carSkin=01_blue_01, driverName=
ledel, driverTeam=, driverGuid=76561198086077921, )
{2018-07-11 12:35:24}: stracker[DEBUG]: adding carId=0 to cars
{2018-07-11 12:35:24}: stracker[DEBUG]: UDP: new connection
{2018-07-11 12:35:24}: stracker[INFO ]: Broadcast message: Player linsoo entered the server .
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: guid in =76561198086077921
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: len(pt_guids)=0 d=<stracker_lib.ac_monitor.ACDriver object at 0x0391C570>
{2018-07-11 12:35:24}: stracker[DEBUG]: Enabled realtime events
{2018-07-11 12:35:24}: stracker[DEBUG]: enableRealtimeReport: using new interval 200
{2018-07-11 12:35:24}: stracker[DEBUG]: Recording pit position (-228.358642578125, -5.372579574584961, 59.82902908325195) for car id 0
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: guid in =76561198086077921
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: len(pt_guids)=0 d=<stracker_lib.ac_monitor.ACDriver object at 0x0391C570>
{2018-07-11 12:35:24}: stracker[DEBUG]: GUIDMapper: guid 76561198086077921 seems to be orig already.
{2018-07-11 12:35:24}: stracker[DEBUG]: sendChatMessageToPlayer 76561198086077921 Welcome to stracker 3.5.1
{2018-07-11 12:35:24}: stracker[DEBUG]: GUIDMapper: guid 76561198086077921 seems to be orig already.
{2018-07-11 12:35:24}: stracker[INFO ]: Chat message to 76561198086077921: Welcome to stracker 3.5.1
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: guid in =76561198086077921
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: len(pt_guids)=0 d=<stracker_lib.ac_monitor.ACDriver object at 0x0391C570>
{2018-07-11 12:35:24}: stracker[DEBUG]: GUIDMapper: guid 76561198086077921 seems to be orig already.
{2018-07-11 12:35:24}: stracker[DEBUG]: sendChatMessageToPlayer 76561198086077921 Your activities on this server are tracked. By driving on this server you give consent to store and process
{2018-07-11 12:35:24}: stracker[DEBUG]: GUIDMapper: guid 76561198086077921 seems to be orig already.
{2018-07-11 12:35:24}: stracker[INFO ]: Chat message to 76561198086077921: Your activities on this server are tracked. By driving on this server you give consent to store and process
{2018-07-11 12:35:24}: stracker[DEBUG]: smtp: guid in =76561198086077921