rFactor Unknown Internal Error

Bram Hengeveld · Oct 28, 2008

This happens to me trying to run the rfactor.exe after re-installation. I have been trying to solve this for hours now and its driving me nuts...

See screenshot

Solution in post #18:
http://forum.racedepartment.com/168955-post18.html

Paul Godden · Oct 28, 2008

I found this at Racesim Central - might be worth trying a few of the suggestions?

Bram Hengeveld · Oct 28, 2008

Yeah i ran through those pages as well but without any success. Problem is still there

Paul Godden · Oct 28, 2008

I've not ever seen the error message before - I'll do a little more research, to see if I can dig anything up. It almost looks like it's something to do with the activation for the game? I might be way off the mark though..

In the meantime, have you tried contacting customer services by clicking the link? It might be something they're familiar with, after a reinstall.

Bram Hengeveld · Oct 28, 2008

Nope havent contacted them yet, normally our board is a quicker way to solve things then official customer support

If nobody knows the answer they will be my final resort, otherwise my rF days will be over soon..

Simon Trendell · Oct 28, 2008

Tried using a Nocd Bram?

Bram Hengeveld · Oct 28, 2008

Jup, doesnt work either

Tim Ling · Oct 29, 2008

it maybe an issue with Windows rather than rF Bram. I'm assuming you've done all the updates for Windows? DX error maybe? Do other games run ok? :frusty:

Paul Godden · Oct 29, 2008

I've heard that the activation can get screwed up sometimes on a new install:

Take a backup of your Trymedia folder (found in C:\documents and settings\All Users\Application Data in XP or C:\Users\All Users in Vista) then remove the original - it should ask for reactivation after running rFactor, so have your activation key handy!

Bram Hengeveld · Oct 29, 2008

After new re-install of the pc 2 months ago i've lost my trymedia folder. Really a challenge to solve this isnt

@ Tim: other games run flawless

Warren Dawes · Oct 29, 2008

Not seen that message either Bram, but I had to reinstall rFactor this week to my new PC, and also had problems with my original saved downloaded installation file. I assume it was because it was the older version.
So I just downloaded the newer rFactor Lite 1255 version, and everything went fine. When it required activation, I just entered my activation code from before and it activated immediately.

Have you checked whether you still have that Trymedia folder in Documents and settings, maybe it ended up in a different location. If so, kill it and try again.

Bram Hengeveld · Oct 29, 2008

My old file was gone after reformatting the pc. Ramon and i have tried to install 3 different downloads, different keys, and also rF Lite with no success..

So the one that comes with the golden answer will make me a really happy man. All ready missed today's Karting event in the Racing Club because of this... Me and rFactor don't get allong to well i think

Patrick van Driel · Oct 29, 2008

I wish i knew what it was Bram, i have never seen this error before??
Might be good to contact them anyhow even if it takes longer. Did you try to install on another HDD ?

Paul Godden · Oct 29, 2008

One other thing to check - you're running the latest version right? If your DVD wasn't the 1255 version, you can get the update from the rFactor.net site - bare in mind there are two different versions, one for the downloaded copy, and one for the DVD copy.

Turning into a real challenge this one! It might be a good idea, like Patrick says, to contact support at the same time - it can't do any harm.

Bram Hengeveld · Oct 29, 2008

Problem solved. You will not believe this:

We uninstalled AVG virusscanner and suddenly this come to life!

Sander Hogendoorn · Oct 29, 2008

Lol Bram, yesterday I was about to post something about virusscanners, until I saw that you tried everything that was named in a link earlier this thread, so I thought you already tried it, since there also was something about virusscanners in it :bounce:

Good to hear it's solved.

Ramon van Rijn · Oct 29, 2008

We did try to disable AND uninstall the virusscanner earlier. Apparently it was not really removed

Glad it worked this time

Ramon van Rijn · Oct 29, 2008

Solution for AVG Free users to run rFactor is to make an exception for the rFactor folder.

Right click AVG Anti-Virus Free (system tray)
Open AVG User Interface
Double click Resident Shield Component
Click on "Manage Exceptions"
Add path to directory where you have rFactor installed (in example: C:\GAMES\rFactor\)
Apply
Save Changes

Game will run fine now