Problem with custom track, works fine on one machine not on another

I have created a track from scratch and it is running fine in rFactor on my machine, I have also tested it on a second machine where it also works fine.

However I have delivered it to a client, and the track fails to load on their machine, it just hangs on the loading screen, there are no error messages or anything reported? Also apparently when they remove the track from the gamedata/locations directory it still appears in the list of tracks

Does anyone have any ideas as to what this can be? Other than installed in the wrong location? File paths?
 
Did it give you Windows error messages when Alt-tabbing after it froze? Saying something like 'Error loading @!$@!.veh', or things like that?

Did the client use the same exact mod as you?
 
SOLVED
I have managed to solve this problem, it was a shader issue, for one of the materials that I had created I hadn't created the lower level version of the material ie DX9 was created but DX7 or 8 was not.
 

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