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No download possible

Discussion in 'Site Feedback & Support' started by sulky2, Aug 18, 2019.

  1. sulky2

    sulky2

    Messages:
    3
    Ratings:
    +2
    Hello
    Since a few days I can not download a file on the site; I am well connected with my username and password but when I click on the download button I get a white bage and nothing happens.
    I get the same result using Chrome or Edge.
    If anyone could help me it would be fantastic. Thank you in advance.
     
  2. Fat-Alfie

    Fat-Alfie
    David Pemberton Premium

    Messages:
    2,143
    Ratings:
    +2,891
    It's not much help, but I just checked that I could download files from RD and didn't have any issues.
     
    • Beer Beer x 1
  3. sulky2

    sulky2

    Messages:
    3
    Ratings:
    +2
    Hello
    Thank you for your quick reply. I found the error: in fact the site has been classified as junk by my download software (why I do not know ...). Everything has returned to the odre. Thanks again.
     
    • Like Like x 2
  4. DoJose

    DoJose

    Messages:
    4
    Ratings:
    +1
    Is "ADBLOCK PLUS" activated in your browser? If yes, desactivat it.
     
  5. Frank

    Frank
    RaceDepartment Administrator Staff Premium

    Messages:
    3,547
    Ratings:
    +1,036
    You are using download software?
     
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