My Logitech rant

mgh24

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Have been racing a couple of months now on PC (WIN10), with G920 Wheel and pedal set. The hardware is good, seems like a solid piece of kit, but my oh my, I have fought software on this setup from day one.

Windows recognizes the hardware, all games recognize that the G920 is installed, calibration is fine, both in G HUB and in Windows.

Give Logitech credit for responding, but they were no help resolving the issue. Finally got it up and running by deleting drivers, reinstalling Logitech Gaming Software, then upgrading to G HUB software. Plain luck that something clicked somewhere, and wheel became functional. Well kind of, actually had to use Assetto Corsa setup wizard to get the wheel to work. Thanks to the AC devs for that tool.

Then a couple days ago, got an auto-update for G HUB - why did I not uncheck auto-update :( , and wheel stopped working in Project Cars 2. Worked with AC, and ACC. Same drill, try reinstalling Logitech software, deleting and reinstalling, etc., no luck, still can only use AC and ACC. Had to use AC setup wizard again to get the wheel working at all.

I have tried every solution posted anywhere on the internet. There have been some common problems, but no solutions for my issue.

My apologies to Logitech for this rant, but should it be this hard? I don't think so.

I wonder, do other vendors have similar software issues? Thrustmaster? Fanatec?
 

blekenbleu

Premium
681
353
do other vendors have similar software issues?
Yes.
IMO, G HUB is NOT an upgrade from Logitech Gaming Software for G920;
G HUB is liable to updates for entirely too many unrelated devices.

Technically, I guess that part of the issue is that, rather than search for game devices
at each startup, some games cache Windows' USB device IDs,
which can change with otherwise unrelated changes to a PC's USB configuration,
including device driver updates or just adding another device.
 

mgh24

Premium
55
8
Thanks for the response.
Good to know (I guess) that it isn't a Logitech only issue. Someday I may well want to upgrade my controller, but for the time being, I would like to stay with what I have got.

I finally found a solution.
If I delete my PC2 folder in my Documents folder, the controller works again. Unsure what all I lose when I have to delete this folder. I know that I lose all my settings, but not sure what all else.
 

blekenbleu

Premium
681
353
If I delete my PC2 folder in my Documents folder, the controller works again.
Same thing has happened to me, several times, in Assetto Corsa,
  • when I added Content Manager
  • when I added VR
  • when I replaced G29 with AccuForce
  • when I re-added VR
Assetto Corsa recreates the Documents folder at next launch.
I tried comparing old and new folders using WinMerge, but that was too tedious for me.
 
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