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I have not received an email confirmation after subscribing

Discussion in 'SRO E-Sport GT Series' started by Tifoso, Apr 3, 2019.

  1. Tifoso

    Tifoso

    Messages:
    2
    Ratings:
    +1
    Hi all, i have a problem
    I never received an email confirmation, i try to subcribe a new one but my email is waiting to confirm.
    What can i do ?

    Thank's for all
     
    • Agree Agree x 1
  2. guidofoc

    guidofoc
    Premium

    Messages:
    619
    Ratings:
    +381
    Check in your spam folder, the email may be there.
     
  3. Tifoso

    Tifoso

    Messages:
    2
    Ratings:
    +1
    i have check it and no email, so i have registered with another mail and it's ok
     
    • Like Like x 1
  4. Manozor

    Manozor

    Messages:
    1
    Ratings:
    +0
    hello, i have same problem but when i want to register with an other mail, i can't because my user name is not free...
     
  5. Bram Hengeveld

    Bram Hengeveld
    RaceDepartment Founder Staff Premium

    Messages:
    45,053
    Ratings:
    +18,080
    As much as I would love to assist here. I don't have the answer. If possible please write a short email to Esport@akinformatica.it explaining the problem and they will help you out.

    If you could be so kind to share the answer with us here so the community can learn about this issue as well. Thanks
     
    • Like Like x 2
  6. antonn

    antonn
    Premium

    Messages:
    53
    Ratings:
    +8
    Hello,
    as some of you I am unable to register at SRO E-sport, so I contacted Alessio Cicolari with the address that Bram gave us and the answer he gave me was checked my spam folder, I checked but nothing.
    I think all this is only passing.
    hoping that all this will be solved quickly
     
  7. Davide Brivio Kunos

    Davide Brivio Kunos
    Premium

    Messages:
    8
    Ratings:
    +19
    Hi guys -
    While the problem is investigated please subscribe with an alternative email and username.
    If persisting, when you write to the assistance email, don’t forget to indicate your SteamID64, it can help to identify you precisely.

    Thanks for your patience
     
  8. TOOLD

    TOOLD
    Premium

    Messages:
    71
    Ratings:
    +10
    Here the same, it happens to HOTMAIL email accounts. There is something hotmail doesnt like:(
     
  9. antonn

    antonn
    Premium

    Messages:
    53
    Ratings:
    +8
    registrations are new functional._:)
    There is no more special event at the moment._:(
     
  10. Bram Hengeveld

    Bram Hengeveld
    RaceDepartment Founder Staff Premium

    Messages:
    45,053
    Ratings:
    +18,080
    • Agree Agree x 1
  11. TOOLD

    TOOLD
    Premium

    Messages:
    71
    Ratings:
    +10
    Sorry, isn't functional, still no confirmation email with Hotmail.
     
  12. antonn

    antonn
    Premium

    Messages:
    53
    Ratings:
    +8
    Hello,
    try with another email address and if your problem persists contact Alessio at this address: Esport@akinformatica.it
    as Bram has suggested earlier.
    I had several exchanges with him and the problem is solved.
    I do not think hotmail is guilty.
    good luck.
     
  13. TOOLD

    TOOLD
    Premium

    Messages:
    71
    Ratings:
    +10
    I use this email for gaming and private stuff, not interested filling my business mailbox with these things. And only opening another account makes no sense. The emails are working, I receive emails from everywhere. Sometimes hotmail accounts are struggling with some senders. Should be it's something in the email header they don't like, no clue.
     
    • Like Like x 1
  14. cypher2004

    cypher2004

    Messages:
    8
    Ratings:
    +1
    Same problem here. Registered an account and never received the activation email. Never had any issues with this domain as I use it for literally all registrations. It's got all the correct DNS records so it's not a problem on my side.

    The whole website just feels like a botch job (coming from a web developer) with super small info text and massive hero banner pushing all the content down. Developers should really be doing a better job when it comes to storing personal information of their users and organising events like this.

    P.S.
    Before anyone suggests - I don't want to try any other email addresses. Where's the guarantee that they will work. Besides, I don't want to come up with any other usernames.
     
    • Beer Beer x 1
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