how do i contact Fanatec, I need a hall sensor for my V2

[Greg Latty]

Has anyone here been able to get a reply from Fanatec? Ive been trying to get a hall sensor for my v2 pedals for over a year now. I cant find them any where and fanatec doesnt reply to emails. Anyone know anywhere i can purchase a throttle pedal hall sensor. At this point im ready to scrap these and get something reliable.

I swapped the sensors on the pcb board to test and concluded that it is indeed the sensor that needs replacing.

 

[raptor1958]

Contact them through there web site.
Have always gotten a reply, sometimes it's taken a couple days, finding the hall sensors for that set of pedals good luck
When i talked to them about those sensors they said I would have to send in the old one, there is a very limited supply if any.

 

[Greg Latty]

Yes i have contacted them a few times through the website and never get a reply. I get the initial "receipt" email but never a follow up. I tried again. Hopefully u get a reply this time. Thanks.

 

[raptor1958]

Sorry can't help more!

 

[Greg Latty]

Np thamks

Sorry can't help more!

Np. Thanks for the reply

 

[Denis Betty]

Give em a call?

Seligenthaler Straße 16a, D - 84034 Landshut
Phone +49 (871) 9221-299 | Fax +49 (871) 9221-221

 

[Warren Dawes]

Not sure if this helps, but if you go to Fanatec Australia, look under Products/Pedals/ Accessories, they seem to be listed as available for sale. It's the last item in the list of available accessories.
Unfortunately, they don't seem to be listed under Fanatec Europe or US.

https://www.fanatec.com/au-en/

 

[Greg Latty]

thanks will try both suggestions

 

[Greg Latty]

Not sure if this helps, but if you go to Fanatec Australia, look under Products/Pedals/ Accessories, they seem to be listed as available for sale. It's the last item in the list of available accessories.
Unfortunately, they don't seem to be listed under Fanatec Europe or US.

https://www.fanatec.com/au-en/

ahh i cant get it shipped to me from the au site. doesnt give me the option. but thanks

 

[Warren Dawes]

ahh i cant get it shipped to me from the au site. doesnt give me the option. but thanks

If you have no luck elsewhere, let me know. Maybe I can pick one up in Aus for you and send it personally.
My son lives in New York and we have to send him some stuff soon.

 

[Durge Driven]

Shame they don't to seem to do the Tuning Kits anymore
Lot of worn CSP around

 

[Greg Latty]

If you have no luck elsewhere, let me know. Maybe I can pick one up in Aus for you and send it personally.
My son lives in New York and we have to send him some stuff soon.

wow that would be awesome. I will let you know if i dont hear back from them this week. thank you

 

[Greg Latty]

+Just a little update. I got in contact with them and recieved the sensors today. Came in a week. Great service.

 

[BorisTheBear]

+Just a little update. I got in contact with them and recieved the sensors today. Came in a week. Great service.

Hey, how? they just replied?

 

[Oscar_pro_1984]

+Just a little update. I got in contact with them and recieved the sensors today. Came in a week. Great service.

Please lmk how u contacted them i need 1 sensor too and there is no answer please, only available in japan website

 

[Greg Latty]

Hey, how? they just replied?

Please lmk how u contacted them i need 1 sensor too and there is no answer please, only available in japan website

sorry for the late response. But i ended up contacting them directly through their live chat system.

 

[Oscar_pro_1984]

Can u try to buy 1 for me or sell me one , im out of luck i can paypal u. Thxs in advance

 

[Oscar_pro_1984]

If you have no luck elsewhere, let me know. Maybe I can pick one up in Aus for you and send it personally.
My son lives in New York and we have to send him some stuff soon.

Hello, if u can do it for me pls let me know i can paypal u, i cant find those sensor anywhere. Thxs

 

[Warren Dawes]

Hello, if u can do it for me pls let me know i can paypal u, i cant find those sensor anywhere. Thxs

Unfortunately, the Fanatec Australia site no longer lists these as available either. Sorry.

 

[EsxPaul]

Have you tried contacting @DomB_Fanatec directly?

If anyone could get a resolution for you I would think he'd be a good choice.