how do i contact Fanatec, I need a hall sensor for my V2

Greg Latty

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Has anyone here been able to get a reply from Fanatec? Ive been trying to get a hall sensor for my v2 pedals for over a year now. I cant find them any where and fanatec doesnt reply to emails. Anyone know anywhere i can purchase a throttle pedal hall sensor. At this point im ready to scrap these and get something reliable.

I swapped the sensors on the pcb board to test and concluded that it is indeed the sensor that needs replacing.
 

raptor1958

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Contact them through there web site.
Have always gotten a reply, sometimes it's taken a couple days, finding the hall sensors for that set of pedals good luck
When i talked to them about those sensors they said I would have to send in the old one, there is a very limited supply if any.
 
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Greg Latty

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Yes i have contacted them a few times through the website and never get a reply. I get the initial "receipt" email but never a follow up. I tried again. Hopefully u get a reply this time. Thanks.
 

Denis Betty

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Give em a call?

Seligenthaler Straße 16a, D - 84034 Landshut
Phone +49 (871) 9221-299 | Fax +49 (871) 9221-221
 
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Greg Latty

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Not sure if this helps, but if you go to Fanatec Australia, look under Products/Pedals/ Accessories, they seem to be listed as available for sale. It's the last item in the list of available accessories.
Unfortunately, they don't seem to be listed under Fanatec Europe or US.

https://www.fanatec.com/au-en/
ahh i cant get it shipped to me from the au site. doesnt give me the option. but thanks
 

Greg Latty

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If you have no luck elsewhere, let me know. Maybe I can pick one up in Aus for you and send it personally.
My son lives in New York and we have to send him some stuff soon.
wow that would be awesome. I will let you know if i dont hear back from them this week. thank you
 
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If you have no luck elsewhere, let me know. Maybe I can pick one up in Aus for you and send it personally.
My son lives in New York and we have to send him some stuff soon.
Hello, if u can do it for me pls let me know i can paypal u, i cant find those sensor anywhere. Thxs