F1 2019 hello, I have a probleme with custom helmets in f12019. i am doing every step right and I checked it again and again with multiple helmets

[Musterman]

Hello, I have a Probleme with custom helmets. I already tried it with multiple even when I am doing every step right the helmets won't fit on anf i can't see them ! the Probleme isn't my helmets because this helmet already worked at other Drivers. When you know what i can do please write me! Thank you!