Fanatec wheel firmware update help !!

Zoof2

100RPM
Original poster
Oct 3, 2017
112
46
44
Hi , Im after some help regards firmware updates of wheel rims.
I currently have a brand new Mclaren Gt3 and formula V2 rim for use on my DD2 and both appear to work correctly. However when I tryed to download firmware from fanatec site it informs me im already on a newer version which is fine or so i thought.....

Now my problem is whenever I go to the controllers on my pc in Windows 10 and open the properties tab with either wheel rim attached I get a warning request to update to latest firmware for the rim .
The wheel and hub are then unresponsive and I cant cancel or select okay to start the update. I have to then power down the hub. This means i cant access the properties page for either wheel which isnt ideal.

Hope this makes sense and any help would be appreciated as I only have this issue when i attempt to enter wheel rim properties.
 

sam75

25RPM
Premium
Sep 14, 2015
29
15
45
Have you contacted Fanatec? You have new gear so they will be quick to respond if you contact them through the website.

Good luck !
 

Zoof2

100RPM
Original poster
Oct 3, 2017
112
46
44
Planning to contact them later thanks .
Ive already emailed support as the estop that came with the hub is not working .
Im yet to receive a reply . I sent the email yesterday ..