Fanatec DD2 does not recognize rim

Kevin Ascher

#47 Roaring Pipes Maniacs
4,246
108
Germany
Hello,

My brand new Fanatec DD2 wheel base does not recognize any rims. I checked with two different F1 style wheels. Upon sending the product back to Fanatec for repair, they tell me it is working flawlessly. Any clue as to what I could be doing wrong?
 
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