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Can´t download anything from RD due Adblocker

Discussion in 'Site Feedback & Support' started by Carl Hungus, May 10, 2019.

  1. Carl Hungus

    Carl Hungus

    Messages:
    9
    Ratings:
    +3
    Hello!
    All the sudden, though RD is a long time on the whitelist, i constantly get the message to turn my adblocker off to be able to download.
    And if i do it - turn it off - i get the same message. I´m using Firefox with all the updates and my browser - addons are up to date, too.
    Anyone got a suggestion? Except changing the browser, that´s what support is telling me.
     
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  2. Bram Hengeveld

    Bram Hengeveld
    RaceDepartment Founder Staff Premium

    Messages:
    45,053
    Ratings:
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    Can only tell you the same as I did per email. Works fine here in all browsers.
     
  3. Frank

    Frank
    RaceDepartment Administrator Staff Premium

    Messages:
    3,527
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    Might there be a script blocker at play?
     
  4. mesa

    mesa

    Messages:
    376
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    +114
    Yoiur Adblock detection is working bad.

    I put www.racedepartment.com to whitelist - can't download
    aa.jpg
    Disable addons, can't download
    daylights.jpg
     
  5. jimortality

    jimortality
    Premium

    Messages:
    4,056
    Ratings:
    +1,131
    You could always become a Premium member, we don't get adverts.
     
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  6. Carl Hungus

    Carl Hungus

    Messages:
    9
    Ratings:
    +3
    Thank you all, and @jimortality it doesnt work that way i´ve been told by staff. I tried the same as mesa above, without success.
     
  7. mesa

    mesa

    Messages:
    376
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    I did upload tons of content for free here, why should i buy premium membership? this sites makes money with my mods and i can't download because someone is not able to set an adblock detector well?
     
    • Disagree Disagree x 1
  8. Neilski

    Neilski
    Staff Premium

    Messages:
    2,124
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    I notice in your pic above that you have a second ad blocker - Ghostery. Might be playing a role...
    I have an ad blocker myself and I have no issues at all when I test with this site whitelisted (in a non-Premium account).
     
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  9. Neilski

    Neilski
    Staff Premium

    Messages:
    2,124
    Ratings:
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    Perhaps you misunderstood the staff reply. Premium members don't have the issue at all, as @jimortality suggested.
     
  10. Carl Hungus

    Carl Hungus

    Messages:
    9
    Ratings:
    +3
    The answer was (not word by word) that "we dont use adblock-detection to force you go premium" or something similar. Which means to me, the adblock-detection is not turned off by becoming premium. It would still tell me that there is a blocker running.
    Maybe i´m getting it all wrong, dunno. Fact is, thanx to Neilski i realized that Ghostery blocks advertisement too. And as you can imagine reading this.... i got my solution. Thanks!
     
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  11. Neilski

    Neilski
    Staff Premium

    Messages:
    2,124
    Ratings:
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    Ah, glad to hear it! :)
     
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  12. mesa

    mesa

    Messages:
    376
    Ratings:
    +114
    Damn it! I don't know what kind of addon is the Glosery but thanks for the tip, i already did disable it and it works! :)
    Thank You very much!
     
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