Alternative download link

Hello
I purchased Bob's Track Builder Pro.
Got the mail with the key,
but when I want to download BTB from bobstrackbuilder.net it says I shall login to continue,
although I am logged in already.
I clicked on the verification link which I also got per mail, too.
So I am wondering if there are alternative download links.
 
The page says I shall login, although I am logged in already.

upload_2014-10-18_22-31-12.png
 
Yeah, I purchased the pro version.
I also believe it's a site glitch.
However, Brendon answered via mail and I was able to download the pro version.
Now I am stuck at uploading the hardware ID I generated.
The site keeps saying
" Filename does not match the current version. It should be named HardwareId.v1.0.0.1. Please ensure you are using the latest version of BTB and try again."
I named the file exactly "HardwareID.v1.0.0.1. and the file details of Bob's Track Builder I downloaded also say version 1.0.0.1.
I hope that Brandon replies to this mail, too.
Thanks for posting your ideas so far :)
 
Thanks Brendon

I guess your description was correct.
You wrote "To obtain a license you first need to run the "Create Hardware" application, it will generate a file in the BTB folder which must be uploaded to the BTB website."
Nothing happened using the Create Hardware ID.exe so I tried the HID.exe.
I read a post that ALL executables need to be run in admin mode so I checked if everything's running in admin mode and the Create Hardware ID.exe now creates the hardware ID without a file extension and the website accepted the upload :)
 

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