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Win 7 ultimate and HD5770

Discussion in 'Sim Racing Hardware' started by James Chant, Jul 22, 2012.

  1. James Chant

    James Chant
    Premium Member

    Having problems getting my HD5770 to work with my recent OS upgrade to win 7 ultimate 64.

    It was working perfectly in XP 32 bit, and it's taken 2 days to not get it to work yet.

    I get the error message "catalyst command line interface is not working", amongst others.

    Im losing patience now, should I just get a new Gpu? Any recommendations that will 100% work with win 7?
  2. Devil_Dog

    I walk the line.

    The 5770 works with Win7 64. Now you say you upgraded your OS. Is it a fresh install or an upgrade from XP to Win7? If you did an upgrade and not a fresh install you are most likely having driver compatibly issues as you went from a x86 OS to a x64 OS.

    The first thing I would try is updating your drivers to the most current version and make sure you choose the correct OS when you download. Make sure you uninstall the current drivers first. After you install restart you PC.
  3. James Chant

    James Chant
    Premium Member

    It's an upgrade licence - but a fresh install as there's no direct upgrade path from xp to 7.

    I have Removed my windows.old folder and cleaned the ATI/AMD drivers out and I installed latest from amd site fresh several times but no joy for me.

    The card works as such - in getting a screen output from it, but can't open catalyst to configure my displays.
  4. Devil_Dog

    I walk the line.

    Have you tried another driver version?
  5. James Chant

    James Chant
    Premium Member

    Yes, I have tried the previous version too, I have never had catalyst working since win 7 install.
  6. David Turnbull

    David Turnbull
    PrestoGP Veteran

    make sure you have .net framework installed and updated, catalyst control centre wont open without it.
  7. I've had a 5770 working on win7 64bit so it's for sure not a compatibility issue.
  8. James Chant

    James Chant
    Premium Member

    Yes, .net installed through update...
  9. And you are certain you have downloaded the right drivers (for Win7 64bit not 32bit)?
    What I´d test in your case is this;
    Download a fresh copy of the latest drivers from your GFX card vendors website or AMDs website if they have none.
    Uninstall the drivers you´ve installed from control panel.
    Remove the device using Device Manager (you sound like this should make sense, if it doesn´t then let me know and I´ll go into further detail).
    Downlad the driver sweeper from http://www.guru3d.com/category/driversweeper/
    Reboot to safemode with network and run the driversweeper
    Reboot to normal mode and install the driver you downloaded earlier.

    If this doesn´t fix it, you are prob better off reinstalling Windows than troubleshooting any further, it´s like looking for a needle in the haystack, or buying a new GFX card. Preferrably a Nvidia card as you most likely won´t have any issues with conflicting drivers.
    A couple of months back the GTX 560Ti was the best bang for the buck card you could get, might have changed lately due to the introduction of Nvidias new series of cards but I honestly don´t know.
    Personally I swore to not ever buying another ATI/AMD GFX card after having my 5770 due to issues I ran into with that card and previous ATI cards I´ve owned. This is a highly personal preference though as friends of mine who work with building PCs are sticking by ATI/AMD cards because they think they offer better performance per "dollar" than Nvidia cards. I just happen to feel otherwise based on personal experience :)
  10. You might also try doing a registry search for "catalyst" or "AMD" and deleting those entries before reinstalling the drivers.