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Where is Reiza support?

Discussion in 'Stock Car Extreme' started by Kari Jääskeläinen, Aug 2, 2013.

  1. Many people want hear support because key is lost or activations run out etc. problems with GSC..

    And nothing happend, weeks waiting and only silence.

    I too run out my activations. Only three maybe to little. Some company's give 10 or something. Games have installed some times many times, its normal with Windows and thats why people hope company's support is good and fast. people want play game which they buy.

    I understand copy protecting and different method use, but themselfs is not acceptable if they hurt legal purchaser too much.

    Even if prouduct is top notch or maybe best own genre, who buy next if he afraid that game is naybe anymore playable if Windows crasch couple time.

    I thinking many times before I buy Formula Truck, anyway, I buy yesterday and now I hope my Windows not crash or something unexpedted happend several next year, cos I can activate that only three times like GSC.

    Now I drive exellent Formula Truck, but I want drive also my GSC 2012. Both exellent simulation, Reiza truly know how make simulation. But, Reiza not handle customer support very good...

    So where is Reiza support?

    (And again, sorry my bad english)
     
  2. Renato Simioni

    Renato Simioni
    Reiza Studios

    We are right here Ancient, though unfortunately not always full time :)

    The appropriate channel to request Serial renewals is from sales@reizastudios.com . Send your email there and you should get an answer within 48h (usually only a few hours).

    If for whatever reason you do not hear back you may also PM me here in the forum.
     
    • Like Like x 3
  3. Well, nobody harldy want 24/h duty 7 days week :) It is unreasonable.

    Anyway, I sent mail that address sales@reizastudios.com over week first time my first mail, and afterward couple more and nothing happen yet.

    I PM you and put that message my mail adress start and I send one more mail that addreds again.

    Anyway, thanks your reply :)
     
  4. And now I must thanks for quick action, GSC 2012 is active again. :)
     
    • Like Like x 4
  5. I have big problem to start the Stock Car Extreme on my windows 7
    it said : Crash File [C:\user\JoJo\AppData\Local\Temp\gs5\crashdumps\GSC393.dmp]
    for other racing game there is no problem but for Stock Car Extreme it won't open the game ....
    Can anyone here help me out?
    Thank you
     
  6. JeffL

    JeffL
    Right on Brother, I hear ya, it's all good. Premium Member

    Erase that folder and do a sync.
     
  7. So sorry I am not good in computer ... what it mean ( sync ) ?
     
  8. JeffL

    JeffL
    Right on Brother, I hear ya, it's all good. Premium Member

    There is a gsc sync.exe in your main gsc game directory, just run that and it will update your game through the Reiza server. It will replace that folder and when you run the game it repopulate the files . I had this problem before and it solved it. Not 100 percent but give it a shot.
     
    • Like Like x 1
  9. Okay thank you so much ,,, I am going to do it .
    Thank you Sir.
     
    • Like Like x 1
  10. Thank you so much JeffL
    the Stock Car Extreme game is open and running nicely

    JeffL thank's a lot:thumbsup:
     
    • Love Love x 3