GT5 Watch out for CC-hackers

GAIAjohan · Apr 26, 2011

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:
1) Temporarily turned off PlayStation Network and Qriocity services;
2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.
We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising that your credit card number (excluding security code) and expiration date may also have been obtained.
For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.
To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at uk.playstation.com/psnoutage should you have any additional questions.
Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

Bram Hengeveld · Apr 27, 2011

Jezus that is going seriously wrong there at PSN.

UMC 22 · Apr 27, 2011

It gets better and better, doesn't it? I've also heard that PSN could potentially be down for another week or more. I'd love to know how a corporation the size of Sony managed to drop the ball so badly.

Bram Hengeveld · Apr 27, 2011

The guys that did this are so screwed

UMC 22 · Apr 27, 2011

I hope so. They need to have their finger nails pulled out for all the aggro they've caused. I personally volunteer to be the one that does it.

Tim Allardyce · Apr 28, 2011

I don't know if it's Sony's fault or not.. when hacker groups like Anonymous really want to get you, they will.

If it was Anonymous, I would hope that they focus their attention on Sony itself, and not try to rip off users. That'd be unfortunate.