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Still awaiting for my F Truck serial key email...

Discussion in 'Formula Truck 2013' started by Phill Routledge, Aug 23, 2013.

  1. Paid for f Truck 2013 @ 7.40pm on the 22/8/13

    It's now 12.23am on the 24/8/2013.

    Over two full days has passed and still no email with my unlock key.

    I emailed sales@reiza with my transaction details (PayPal invoice ID etc etc...) and gave them my email address again just in case I had an error in it when processing on PayPal...

    Still no reply and no key. Not a happy camper!.
     
  2. Renato Simioni

    Renato Simioni
    Reiza Studios

    Hello Phill,

    I have located your purchase and corrected your purchase email as per your request. Please verify.

    While we fully understand that any minute without a Serial Number after already having paid is a nuisance, we do require up to 48h for attending support requests.
     
    Last edited: Aug 23, 2013
  3. No problems. Was just a little frustrating as it was to be used for a dedi server event which didn't end up happening.

    It's no big deal, and I apologize if I seemed a little full on...

    I am happy to confirm, Email has now been received thank you.

    Phill.
     
  4. Alex Sawczuk

    Alex Sawczuk
    Reiza Studios Premium

    as far as i am aware you do not need to unlock to run the dedicated server.
     
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  5. Same problem im afraid, awaiting some response of any kind after 48hrs, im being patient this post isnt to whine, i want to point out i only activated twice, yet error message suggest to email you guys for more activations.
     
  6. My Activation key does not work. Ive emailed for a response. Am still waiting.