• You don't get fast in order to take part in club races, you take part in club races to get fast!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Dear Guest. Follow RaceDepartment on Twitter, Facebook, Instagram, Twitch, Steam and YouTube.

Still awaiting for my F Truck serial key email...

Discussion in 'Formula Truck 2013' started by Phill Routledge, Aug 23, 2013.

  1. Phill Routledge

    Phill Routledge

    Messages:
    112
    Ratings:
    +16
    Paid for f Truck 2013 @ 7.40pm on the 22/8/13

    It's now 12.23am on the 24/8/2013.

    Over two full days has passed and still no email with my unlock key.

    I emailed sales@reiza with my transaction details (PayPal invoice ID etc etc...) and gave them my email address again just in case I had an error in it when processing on PayPal...

    Still no reply and no key. Not a happy camper!.
     
  2. Renato Simioni

    Renato Simioni
    Reiza Studios

    Messages:
    1,566
    Ratings:
    +3,605
    Hello Phill,

    I have located your purchase and corrected your purchase email as per your request. Please verify.

    While we fully understand that any minute without a Serial Number after already having paid is a nuisance, we do require up to 48h for attending support requests.
     
    Last edited: Aug 23, 2013
  3. Phill Routledge

    Phill Routledge

    Messages:
    112
    Ratings:
    +16
    No problems. Was just a little frustrating as it was to be used for a dedi server event which didn't end up happening.

    It's no big deal, and I apologize if I seemed a little full on...

    I am happy to confirm, Email has now been received thank you.

    Phill.
     
  4. Alex Sawczuk

    Alex Sawczuk
    Reiza Studios Premium

    Messages:
    1,376
    Ratings:
    +993
    as far as i am aware you do not need to unlock to run the dedicated server.
     
    • Like Like x 1
    • Agree Agree x 1
    • Beer Beer x 1
  5. Andy Breedon

    Andy Breedon

    Messages:
    138
    Ratings:
    +25
    Same problem im afraid, awaiting some response of any kind after 48hrs, im being patient this post isnt to whine, i want to point out i only activated twice, yet error message suggest to email you guys for more activations.
     
  6. Ericjames

    Ericjames

    Messages:
    2
    Ratings:
    +1
    My Activation key does not work. Ive emailed for a response. Am still waiting.