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Slow Download Speed

Discussion in 'Site Feedback & Support' started by Cheesenium, Jan 2, 2016.

  1. Cheesenium

    Cheesenium

    Messages:
    89
    Ratings:
    +24
    Hello, I had been having slow download issues from Race Department for quite a while now. Are there any solution to improve the download speed? Downloading a less than 100MB file shouldnt take over 2 hours.

    I even bought Premium thinking that it would resolve this issue but it seemed like the download speed is still extremely slow.

    Any help would be appreciated.
     
    • Agree Agree x 1
  2. Benutzername

    Benutzername
    The Will to Death is what keeps me alive Premium

    Messages:
    7,389
    Ratings:
    +2,478
    Seems to be an individual problem, maybe a local thing.
    I am currently refreshing some mods on my computer and everything is normal, like a whole mod in half a minute.

    Dont know where your problem is
     
  3. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
    8,890
    Ratings:
    +923
    There's nothing specific that should make them slower for you. Once data leaves our server there's nothing I can do to control it unfortunately. Our server is EU based and data will make a lot of hops to get to you. I wish I could give you a more direct solution but I'm not sure I can atm.

    Thanks for your premium purchase and if it's an issue for you that you purchased it expecting to get something that you haven't please drop me a PM and we'll of course sort that out for you.
     
    • Love Love x 2
    • Like Like x 1
  4. Punknoodle

    Punknoodle
    Premium

    Messages:
    18
    Ratings:
    +17
    Hi, just stumbled upon this post in my search for answers too - I'm in Australia, have Fibre to the Home internet and my download speeds from RD are very, very slow and can even drop out or be corrupt when they arrive. Really frustrating trying to download a circuit for an upcoming online race but failing for the seventh time.

    Pretty sure it isn't my ISP or home network as Steam will happily download at over 10Mb/s..
     
    • Like Like x 1
  5. mister dog

    mister dog
    Premium

    Messages:
    181
    Ratings:
    +118
    Add me to the list, before when i downloaded from RD it was pretty fast, but now 1MB takes about 7 seconds.

    I'm based in Spain by the way.
     
  6. ocana

    ocana

    Messages:
    1
    Ratings:
    +0
    +1. Downloading from Brazil and the DL speeds are surprisingly low for the connection I have, all in all. Maybe some alternate download link, maybe giving a torrent option?
     
  7. quicksilver384

    quicksilver384
    Roaring Pipes Maniacs | #85 Staff Premium

    Messages:
    3,118
    Ratings:
    +806
    One of the problems with torrents are that although not all torrents are illegal and some people do use them for 100% legal reasons, some countries have torrent sites blocked (The UK does so I assume others do too)

    Also I just ran a test from the UK connecting to a Brazilian VPN server and downloaded a 119MB file in around 7 Minutes.