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Site Downtime

Discussion in 'Site Feedback & Support' started by Dave Stephenson, May 24, 2016.

  1. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
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    update 26/05;

    Email systems are now back online, registration is open.

    ========================

    update 25/05;

    All issues should now be resolved with the exception of mail notifications and user registration. Theses will be returned to normality asap, with likely resolution tomorrow.

    ========================

    As you may have seen in our Twitter and Facebook posts unfortunately we suffered a hardware failure on Sunday afternoon which put the webserver out of commission until the hardware could be replaced.

    I'm glad to say the work went well as did installation and restoring our data from backups. The last backup took place around 3-4 hours before the failure so you may find that if you changed avatar, uploaded attachments, or added media etc after that time (approximately 8am-9am GMT) links may be broken or images missing.

    In the meantime, email services are still to be restored so registration is currently closed an you won't receive email notifications. Aside from that it's business as usual apart from a little tweaking here and there.

    If you do spot anything please drop me a message in this thread and I'll take a look.
     
    Last edited: May 26, 2016
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  2. naakeri

    naakeri

    Messages:
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    Seems like video uploading won't work. Atleast at Assetto Corsa racetube.
     
  3. Ricardo Campos

    Ricardo Campos

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    Hello Dave, sorry but,,,
    In IE11 - I'm getting a msg to:
    - open or save (adServerESL.js of secure.insightexpressai.com?)
    I am unable to attach the screen here. Accuses error during upload,
    but does not say what the error is.

    And in the mobile Android also accuses malicious action (vírus?).
    The site was down for maintenance but the problem remains.
    I do not know to whom I report, then transfer/report to the admins.

    I hope to resolve soon, I'm just reporting.
     
  4. Chris

    Chris
    Administrator Staff Premium

    Messages:
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    Thanks @Dave Stephenson! You're a wiz!

    When uploading images to a forum post I get an error saying there was a problem uploading the file. Sounds pretty broad, I know, but that's literally what it says. lol

    "The following error occurred
    There was a problem uploading your file."
     
  5. AlleyViper

    AlleyViper

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    It's seems like it's not allowing uploads, so image attachments and updates to mods fail with the same generic message. Good luck guys!
     
    Last edited: May 24, 2016
  6. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

    Messages:
    42,417
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    +16,395
    • Agree Agree x 6
  7. JeffL

    JeffL
    Right on Brother, I hear ya, it's all good.

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    I don't want to live in a world without RD:)
     
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  8. Ben Milden

    Ben Milden
    Premium

    Messages:
    4,199
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    image upload issue any ideas
     
  9. JamesU

    JamesU

    Messages:
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    I never realised how addicted i was to RD until it wasn't there.
     
    • Agree Agree x 6
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  10. Alex Townsend

    Alex Townsend
    test Premium

    Messages:
    1,104
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    Same here. Was a little lost...
     
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  11. fortyfivekev

    fortyfivekev
    Premium

    Messages:
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    +318
    Yes, well done Dave. Without RD I had to resort to less useful things like curing cancer and world peace. Oh well, back to reading threads with people moaning about simracing :)
     
    • Haha Haha x 5
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  12. Helmut Skrdla

    Helmut Skrdla
    Premium

    Messages:
    387
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    +218
    Thanks for the hard work in handling the problem.
     
  13. alexSchmurtz

    alexSchmurtz
    SpeedyMite Racing Staff Premium

    Messages:
    2,249
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    +1,287
    Yep, this is in those time that you realize how addictive we are… :O_o: Thanks a lot @Dave Stephenson to give us back our daily fix! Hope you'll sort out quickly the last trouble, good luck!
     
    • Agree Agree x 1
  14. Shawn Jacobs

    Shawn Jacobs
    SpeedyMite Racing Premium

    Messages:
    1,124
    Ratings:
    +781
    Agree with all of the above, was amazed how lost you feel without getting an Rd fix. Was waking up in the middle of the night and found myself checking my phone just to see if it was back, great job Dave getting it sorted.

    And thank you to all the staff and members that make this site so great, now never leave us ever ever ever again.


    [​IMG]
     
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  15. Theo Berrekeman

    Theo Berrekeman

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    That was a tough sunday and monday without RD...
    Glad that they're back! :D
     
  16. jimortality

    jimortality
    Premium

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    X2
     
  17. Jempy

    Jempy
    Premium

    Messages:
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    +218
  18. Von Butters

    Von Butters
    Premium

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    Where can I buy a Dave like that?
    I too have problems! lol
     
  19. jimortality

    jimortality
    Premium

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    Just on a side note, I have my twitch details for my signature but it doesn't display. I'm saving it but it's not showing.
     
  20. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Messages:
    8,932
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    +969
    attachment issue should be resolved
     
    • Like Like x 2