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Recurring Premium memberships cancelled in paypal

Discussion in 'Site Feedback & Support' started by Bram, Nov 17, 2014.

  1. Bram

    Ezekiel 25:17 Staff Premium

    We have cancelled the auto renewal option for recurring payments. This means those of you that had a subscription need to do a new purchase/renewal every year.

    We had some IPN errors that needed to be corrected every other week, and removing the recurring payment package was the best to avoid further issues in the future.

    Sorry for the hassle. Of course your current active membership will stay in place.

    Thanks for the support :thumbsup:
    • Beer Beer x 2
    • Like Like x 1
  2. Will we get a warning that our premium is about to expire?
    • Agree Agree x 1
  3. Click on Premium

  4. Well, mine does not have an expiry date but says "15 EUR for 1 year", does that mean my Premium has expired? Cos I can clearly still access the premium parts of the forums and I still have the premium tag.
    This is why we need to have a notification, preferably both on the site AND via email, letting us know that our premium status is about to or have expired.
  5. Bram

    Ezekiel 25:17 Staff Premium

    As long as you are green you are good :)
    • Like Like x 1
  6. I'm always "green" ==> ":D"
  7. [​IMG]
    • Like Like x 1
    • Winner Winner x 1
  8. Bram

    Ezekiel 25:17 Staff Premium

    • Agree Agree x 2
    • Like Like x 1
  9. Andrew

    Life is Short–Talk Fast ! Staff Premium

    go-green-and-save-the-earth.jpg - Have FUN out there -
    My new avatar says it all.​
    Last edited: Nov 18, 2014
    • Like Like x 1
  10. Kurt Vanhee

    Kurt Vanhee

    Do you need to fill out an application form again???
    Got email yesterday saying that the recurring payment has been cancelled.;)
  11. Dinca Andrei

    Dinca Andrei

  12. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

    Applications are for licensed racing status not for premium. To upgrade to premium visit here http://www.racedepartment.com/account/upgrades

    A link to that is listed in the menu under your username at the top of the page under 'account upgrades'