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Recurring Premium memberships cancelled in paypal

Discussion in 'Site Feedback & Support' started by Bram Hengeveld, Nov 17, 2014.

  1. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    We have cancelled the auto renewal option for recurring payments. This means those of you that had a subscription need to do a new purchase/renewal every year.

    We had some IPN errors that needed to be corrected every other week, and removing the recurring payment package was the best to avoid further issues in the future.

    Sorry for the hassle. Of course your current active membership will stay in place.

    Thanks for the support :thumbsup:
     
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  2. Kjell Eilertsen

    Kjell Eilertsen

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    Will we get a warning that our premium is about to expire?
     
    • Agree Agree x 1
  3. Gijs van Elderen

    Gijs van Elderen
    Premium

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    Click on Premium


    Premium.jpg
     
  4. Kjell Eilertsen

    Kjell Eilertsen

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    Well, mine does not have an expiry date but says "15 EUR for 1 year", does that mean my Premium has expired? Cos I can clearly still access the premium parts of the forums and I still have the premium tag.
    This is why we need to have a notification, preferably both on the site AND via email, letting us know that our premium status is about to or have expired.
     
  5. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

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    As long as you are green you are good :)
     
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  6. Gijs van Elderen

    Gijs van Elderen
    Premium

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    I'm always "green" ==> ":D"
     
  7. Kjell Eilertsen

    Kjell Eilertsen

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    [​IMG]
     
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    • Winner Winner x 1
  8. Bram Hengeveld

    Bram Hengeveld
    Administrator Staff Premium

    Messages:
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    [​IMG]
     
    • Agree Agree x 2
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  9. Andrew

    Andrew
    I'm not lazy, I'm just very relaxed. Staff Premium

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    go-green-and-save-the-earth.jpg - Have FUN out there -
    :p
    My new avatar says it all.​
     
    Last edited: Nov 18, 2014
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  10. Kurt Vanhee

    Kurt Vanhee
    Premium

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    Do you need to fill out an application form again???
    Got email yesterday saying that the recurring payment has been cancelled.;)
     
  11. Dinca Andrei

    Dinca Andrei

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    [​IMG]
     
  12. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium

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    Applications are for licensed racing status not for premium. To upgrade to premium visit here http://www.racedepartment.com/account/upgrades

    A link to that is listed in the menu under your username at the top of the page under 'account upgrades'