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Recurring Premium memberships cancelled in paypal

Discussion in 'Site Feedback & Support' started by Bram, Nov 17, 2014.

  1. Bram

    Bram
    Roaring Pipes Maniacs | #27 Staff Premium Member

    We have cancelled the auto renewal option for recurring payments. This means those of you that had a subscription need to do a new purchase/renewal every year.

    We had some IPN errors that needed to be corrected every other week, and removing the recurring payment package was the best to avoid further issues in the future.

    Sorry for the hassle. Of course your current active membership will stay in place.

    Thanks for the support :thumbsup:
     
    • Beer Beer x 2
    • Like Like x 1
  2. Will we get a warning that our premium is about to expire?
     
    • Agree Agree x 1
  3. Gijs van Elderen

    Gijs van Elderen
    Premium Member

    Click on Premium


    Premium.jpg
     
  4. Well, mine does not have an expiry date but says "15 EUR for 1 year", does that mean my Premium has expired? Cos I can clearly still access the premium parts of the forums and I still have the premium tag.
    This is why we need to have a notification, preferably both on the site AND via email, letting us know that our premium status is about to or have expired.
     
  5. Bram

    Bram
    Roaring Pipes Maniacs | #27 Staff Premium Member

    As long as you are green you are good :)
     
    • Like Like x 1
  6. Gijs van Elderen

    Gijs van Elderen
    Premium Member

    I'm always "green" ==> ":D"
     
  7. [​IMG]
     
    • Like Like x 1
    • Winner Winner x 1
  8. Bram

    Bram
    Roaring Pipes Maniacs | #27 Staff Premium Member

    [​IMG]
     
    • Agree Agree x 2
    • Like Like x 1
  9. Andrew

    Andrew
    Global Moderator Staff Premium Member

    go-green-and-save-the-earth.jpg - Have FUN out there -
    :p
    My new avatar says it all.​
     
    Last edited: Nov 18, 2014
    • Like Like x 1
  10. Kurt Vanhee

    Kurt Vanhee
    Premium Member

    Do you need to fill out an application form again???
    Got email yesterday saying that the recurring payment has been cancelled.;)
     
  11. Dinca Andrei

    Dinca Andrei
    Premium Member



    [​IMG]
     
  12. Dave Stephenson

    Dave Stephenson
    Technical Administrator Staff Premium Member

    Applications are for licensed racing status not for premium. To upgrade to premium visit here http://www.racedepartment.com/account/upgrades

    A link to that is listed in the menu under your username at the top of the page under 'account upgrades'