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Raceroom ingame shop paysystem down ?

Discussion in 'RaceRoom Racing Experience' started by SCE_SR, Jan 16, 2016.

  1. Hi,

    since last night, i can not buy any content over ingame "Store" button. I see my content in my shopping cart, but when i click checkout -> shopping confirm -> pay in eur - > the loading icon runs and runs endless. I only can click esc and return to game.

    Last days i bought some stuff, it works, normally.

    If you noticed that too?

    Greetings
    St.
     
    Last edited: Jan 17, 2016
  2. Dave R

    Dave R
    Premium Member

    Can you try on game.raceroom.com and see if you have success? Also, is Steam Overlay off or on?
     
  3. Same here. Spent a good hour yesterday attempting, but it seemed like there was a failed handshake when the game attempts to load the steam payment stuff for checkout. (in-game overlay was active if that matters).

    Haven't tried going directly through raceroom yet as I was intending to use Steam wallet funds, but I expect that works fine. Seemed to be an issue connecting Steam back end when you click "confirm payment".
     
  4. Dave R

    Dave R
    Premium Member

    You should be able to use Steam Wallet funds on game.raceroom.com. I've been able to do so in the past. If you continue to have issues, post a help desk ticket here
    http://support.raceroomracingexperience.com/index.php/
     
  5. Thanks, didn't realize that - will do :)
     
    • Like Like x 1
  6. Steam overlay... thats it, it works. Sometimes little things make the biggest probs. :cool:

    Thank u guys.
     
    • Like Like x 2
  7. Dave R

    Dave R
    Premium Member

    Fantastic. Enjoy. If you keep steam overlay off, it does help with FPS, just remember to turn it back on if you want to make an in game purchase.
     
  8. Lars Hansen

    Lars Hansen
    RDs Ion-Engine....0-60 in six days. Staff Premium Member

    So THAT'S why I've never been able to make an in-game purchase......:rolleyes:
    Okay, now I feel a little silly.
    (Where's a face-palm smiley when you need it :whistling: )
     
  9. Not so sure about that.....

    I had a support ticket open regarding this issue and regardless of whether steam overlay was on or off, my in-game purchases didn't work......well 1 or 2 did.....ages ago. I would just get the greyed out screen with the spinning dial when I tried to pay.

    The website works perfectly so I don't bother with in game store button anymore.