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RaceRoom Can't connect to server error: 12007

Discussion in 'RaceRoom Racing Experience' started by deneon, Dec 8, 2013.

  1. deneon

    deneon

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    Dear Sonat Ozturk

    I can't play play raceroom for 2 day now. Since it has an error showing "Can't connect to server error: 1200" And I has been send the email to support but has no respond from them. Please help I pay a money $50 USD for DTM but I can't play it at all.

    P.S. Please help me out anyone
     
  2. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Hi deneon,

    12007 means the server name could not be resolved. Please make sure your firewall or any other security program you have is not blocking the communication to our servers.

    In general it tends to be a firewall issue.
     
  3. deneon

    deneon

    Messages:
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    Thanks you so much for your reply
     
  4. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
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    Ratings:
    +319
    Did you resolve the problem? Was it something specific?
     
  5. deneon

    deneon

    Messages:
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    No I still have a same problem and I try several solution to fix this issue but It's not working. but one thing I curious about Is that I even can't get in to "simbin.com" and "http://support.raceroomracingexperience.com/index.php"
    P.S. using every browser and different internet connection still not be able to connect to both site

    So the question is "Is simbin server is down or they close server in asia?
    This is not fair for customer that paid for a very expensive game but can't play that game!

    Please help simbin
    Thanks
     
  6. Sonat Ozturk

    Sonat Ozturk
    Sector3 Studios

    Messages:
    214
    Ratings:
    +319
    Hi deneon,

    Sorry to hear that you're still having issues.


    We're investigating the problem although the fact that you can't even go to simbin.com or the support site is a bit puzzling.

    In the meantime I suggest keep trying and not using your internet connection for anything else (downloading in background, streaming etc). while playing R3E.
     
    Last edited: Dec 11, 2013