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Project Cars Forum Moderators Banning Customers!

Discussion in 'Project CARS' started by MaXKiLLz911, May 21, 2015.

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  1. I just wanted to make you all aware to be very careful and withhold any and all complaints on the official Project Cars forums. If you make it known you are having problems with the game and dare to complain, they will ban you, just as they did to me today. It is completely unacceptable to silence customers in this manner. I chose to make SMS, WMD and end users aware of any issues I was experiencing with the game, and they are numerous, as they occurred and for this I paid the price. I post this here so others can be careful and not suffer the same fate.
     
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  2. Bram

    Bram
    Roaring Pipes Maniacs | #27 Staff Premium Member

    deja vu.png
    Nooooo, not a banned for no reason thread again, you know how the previous one ended. So let's not start again.
     
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  3. Ian Bell

    Ian Bell
    Slightly Mad Studios

    Not really Max.

    You told me I should release a public apology for our game. You even wrote it for me :)

    It was your 14th post of a similar ilk. We welcome criticism, the moderators are unpaid and don't have time for disruptive members on the forum, which you were.

    We have openly acknowledged the XBox controller issues and repeatedly stated we're supporting and improving the product for the long term.
     
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  4. Andy Jackson

    Andy Jackson
    Sponsored by BRUT Premium Member

    Hi Ian
    I hope you will openly acknowledge the plethora of MP issues for PC too? Do you plan on issuing a fix soon? The game needs quite a few things doing to it in my subjective opinion.
    Also, what fixes do you have in the pipeline? Be nice to know that your team are working on them at least.
    Cheers
    Andy
     
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  5. Andy Jackson

    Andy Jackson
    Sponsored by BRUT Premium Member

    Did you ask for a refund? ;):whistling:
     
  6. Ian Bell

    Ian Bell
    Slightly Mad Studios

    There are issues and there are customer preferences. These are two very different things. The only online issues I'm seeing are complaints about wreckers. This we're on yes. In the mean time, you can always set up a private room.
     
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  7. Arne Dopudja

    Arne Dopudja
    Leader of the infamous Chevy Gang.

    The game needs fixing is not an opinion, its hard cold fact. I'm pretty much sure they know all the bugs since I take it their forums are filled with complaints ranging from constructive to outrighr disrespectful.
    They do not have to openly announce bugfixing as we have already paid so it makes no difference.
     
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  8. jimortality

    jimortality
    Premium Member

    Oh, has no-one mentioned the penalties of 1700 seconds plus the disconnect issues?
     
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  9. Arne Dopudja

    Arne Dopudja
    Leader of the infamous Chevy Gang.

    Throw in the greyed out drive option due to desync I guess. :)
     
  10. Ian Bell

    Ian Bell
    Slightly Mad Studios

    Yes that's in the bug list to be fixed also.

    Anyway, it's already turned antagonistic in here. It's a shame as I'd really like to be able to engage with the users everywhere without this underlying animosity.
     
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  11. jimortality

    jimortality
    Premium Member

    No animosity from me, I love the game, I was just asking a question :thumbsup:
     
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  12. Ian Bell

    Ian Bell
    Slightly Mad Studios

    Mod-edit: feel free to post actual content. No need to post a bunch of links and then leave again :)

    Cheers,

    I'm off now.
     
    Last edited by a moderator: May 21, 2015
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  13. Ian Bell

    Ian Bell
    Slightly Mad Studios

    I wasn't referring to you sorry, I've replied above.

    Cheers!
     
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  14. Arne Dopudja

    Arne Dopudja
    Leader of the infamous Chevy Gang.

    Same here, I think it's the coolest racing game to date. Never had anything against the devs nor am I on pcars forums as I am in it for the game not to write around. :p
     
  15. Ian Bell

    Ian Bell
    Slightly Mad Studios


    I'm sorry, the user stated we didn't need to post bugs as we were already paid. I've just linked to our open bugs lists for each platform, showing that we're openly acknowledging them and you remove them from my post as 'spam'? Wow.

    And you wonder why I state a sense of underlying animosity...
     
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  16. Arne Dopudja

    Arne Dopudja
    Leader of the infamous Chevy Gang.

    Ah, wasn't meant in the tone of "we have already thrown the money away". Just saying that post release it is not necesary to openly put out bug fix plans, but is the right thing to do PR wise ofc. My intention was more "leave them alone, they know what they are doing".
    My bad!

    Now a mod can lock this thread I think.
     
  17. Bram

    Bram
    Roaring Pipes Maniacs | #27 Staff Premium Member

    No need to wow, just read the rules. There have been plenty of on-topic in depth bug reports here as well that haven't received any answers or acknowledgements.

    People don't need to head over to the pcars forums to speak up to avoid what the OP is describing.

    Try answering the questions on-topic here.
     
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  18. Ian Bell

    Ian Bell
    Slightly Mad Studios

    Understood, but I think it's a good set of links for those wondering what we're collating and looking at. I certainly wouldn't call it spam mods...
     
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  19. Ian Bell

    Ian Bell
    Slightly Mad Studios

    Fair enough. It's your gig. I was trying to be helpful.
     
  20. Andy Jackson

    Andy Jackson
    Sponsored by BRUT Premium Member

    Seriously Ian? You are joking? We don't have wreckers here in the RaceDepartment club races, just proper well mannered racers. I know for a fact that there are many complaints on the web at various sites regarding the MP issues. The issues are many and varied. Just ask Bram here.
    http://www.racedepartment.com/threads/known-multiplayer-issues-workarounds.105795/

    And what about these issues or have you forgot already?
    http://forum.projectcarsgame.com/sh...ead-(PC)-Not-for-bug-reporting!-Updated-21-05
     
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