Open Letter to Kunos Simulazioni and the Community

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OverTake.gg

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Dear Kunos Simulazioni,

There is no doubt that what you have managed to achieve over the lifetime of Assetto Corsa, from its early access period to it's current state (v1.1), has been incredibly impressive, especially considering the relative size of your development team (approximately 15 people, we believe). From the humble beginnings of a single track, and a couple of sports cars, Assetto Corsa has become one of the highest selling racing games on steam, and deservedly so, thanks to intelligent investment, ultra-high quality (and popular) content, unparalleled driving physics, and a vast expanse of modding capability. Assetto Corsa easily has the most potential to be something truly great out of all the current simulators on the market today.

However, despite all of these fantastic things, there is still one aspect of Assetto Corsa (that we here at RaceDepartment are especially passionate about) that is detracting from the rest of the game in a significant way: Multiplayer functionality, usability and netcode solidity. In its present state, we feel that the quality of the multiplayer experience is still vastly inadequate in comparison to not only the the rest of Assetto Corsa's competition, but inferior even to that of games seen in the early-mid 2000's. From a users perspective, the way Assetto Corsa handles latency differences and especially collisions, is not exactly what you would call a pretty sight, and this must be addressed if Assetto Corsa is to be taken seriously by online racing communities such as this one.

Having a well-oiled multiplayer machine, so to speak, is essential to the long term sustainability of a simulator to not only remain relevant to the consumer, but to have them coming back for more (iRacing, rFactor 2 and Game Stock Car Extreme are all excellent examples of this, and all of them, incidentally, are your direct competitors in the sim market). Unfortunately at the present moment, we don't feel that Assetto Corsa's multiplayer currently offers the stability and function required to keep the clients coming back for more. As a result, we've seen a distinct trend in our RaceDepartment club races where we have a vast influx of drivers soon after a significant update, and then a significant drop off in participation within a period of a week or so, as the drivers quickly realise that the other competing racing sims still offer more features and enjoyment during multiplayer races.

Properly functioning multiplayer races with fully supported features including sector splits, live timing, broadcast/spectator mode, stable netcode for high ping users, reverse grid features, multiple races, far more numerous number of grid slots (what GT series races with only 24 cars?), pitstop improvements and many many more features are all necessary for a complete and sustainable sim that will not only be profitable for you in the long run, but will also maximize the users enjoyment and will vastly increase the life span of the sim.

If you look at it from a 'man and machine versus the track' perspective, then few other racing sims out there can compete with what Assetto Corsa offers in terms of physics, sound and track immersion, providing what is probably the best hot-lapping and practice simulator available to the consumer ever created. However, looking at it as a 'multiplayer racing sim', then you quickly realise just how far Assetto Corsa seems to be lagging behind the competition.

We completely understand that such things take time to develop, and we are more than willing to be patient and wait for improvements for the multiplayer side of things to progress, however, Assetto Corsa has been in development now for more than enough time to warrant an acceptable standard of multiplayer functionality and stability. Given the huge level of success that Assetto Corsa has experienced, we believe that budgetary constraints might not represent such a big hurdle anymore for the studio, especially in terms of netcode investment.

Whilst it cannot be stressed enough just how amazing the quality of the content (cars and tracks) has been, we here at RaceDepartment feel very strongly that you, Kunos Simulazioni, must shift your attention from implementing new cars and tracks to improving the functionality of the game. If it is not addressed soon, then you'll run a real risk of seeing a significant and rapid decline in the population of the Assetto Corsa user-base.

As the largest SimRacing community in the world, we sincerely hope that the issues highlighted above will be focused on more heavily in future, as we believe that Assetto Corsa has the potential to be one of the top class racing simulators on the market.

In closing, we would like to leave you with one final thought, and that's that; whilst it's a surreal and genuinely spine-tingling experience to be able to drive highly accurate replications of legendary race tracks and cars, what is the point of all of this incredible content, if the limitations of the game's functionality and usability are preventing us from realising its full potential?

Hopefully in the not too distant future, Assetto Corsa will prove to be the amazing racing simulator that we, and everyone else, know it has the potential to be.

Kind Regards,
RaceDepartment.

Cari Kunos Simulazioni,
Non c'è dubbio che quello che siete riusciti a realizzare con Assetto Corsa, dalla sua fase early access alla sua versione corrente (1.1), sia stato incredibilmente notevole, specialmente considerando le dimensioni del team di sviluppo (circa 15 persone, crediamo).
Dai suoi umili inizi con un singolo tracciato e qualche auto sportiva, Assetto Corsa è diventato uno dei racing game più venduti su Steam, meritatamente, per via degli investimenti intelligenti, contenuti di qualità altissima (e popolari), fisica di guida impareggiabile ed un vasto supporto al modding.

Assetto Corsa ha indubbiamente il maggior potenziale per diventare qualcosa di davvero grandioso tra tutti i simulatori al momento sul mercato.

Ma, nonostante tutte queste fantastiche qualità, c'è ancora un aspetto di Assetto Corsa (a cui noi di RaceDepartment siamo particolarmente appassionati) che detrae dal resto del gioco in maniera significativa: la funzionalità, usabilità e stabilità del netcode in Multiplayer.
Crediamo che la qualità dell'esperienza multiplayer, nel suo stato attuale, sia ancora in gran parte inadeguata se confrontata non solo con i suoi rivali, ma anche con simulatori dei primi anni 2000.

Dal punto di vista dell'utente, il modo in cui Assetto Corsa gestisce le differenze di latenza e specialmente le collisioni non è esattamente ideale, e questo deve essere migliorato se il titolo vuole essere preso sul serio dalle comunità di racing online come la nostra.
Avere un sistema multiplayer ben oliato, per così dire, è essenziale alla sostenibilità a lungo termine di un simulatore - non solo per rimanere rilevante per il consumatore, ma anche per fare in modo che questo ritorni (iRacing, rFactor 2 e Game Stock Car Extreme sono tutti ottimi esempi, e che tra l'altro sono tutti vostri diretti competitori nel mercato dei simulatori).

Sfortunatamente al momento non ci sembra che il multiplayer di Assetto Corsa offra la stabilità e le funzionalità richieste per fare in modo che i clienti ritornino.

Come diretto risultato, abbiamo notato una marcata tendenza nelle corse del nostro RaceDepartment club in cui abbiamo un grande influsso di giocatori immediatamente dopo un aggiornamento importante, per poi vedere una significativa diminuzione nel giro di una settimana circa, man mano che i piloti si rendono conto che gli altri competitori nel mercato dei racing sim offrono più funzionalità per le corse in multiplayer.

Corse in multiplayer propriamente funzionanti con caratteristiche come split per i settori, cronometraggio in tempo reale, modalità spettatore\di trasmissione, netcode stabile per gli utenti con un ping alto, modalità a griglia invertita, corse multiple, un numero molto maggiore di posti sulla griglia (quale corsa GT ha solo 24 auto?), miglioramenti ai pitstop ed altre ancora sono necessarie per un simulatore completo e sostenibile che non solo sarà redditizio per voi, ma massimizzerà anche il divertimento degli utenti e aumenterà sostanzialmente l'arco di vita del vostro titolo.

Guardandolo dalla prospettiva di “uomo e macchina contro il tracciato”, pochi altri simulatori sul mercato possono competere con quello che offre Assetto Corsa in termini di fisica, sonoro ed immersione su pista, creando quella che è probabilmente il miglior simulatore di hot-lapping e pratica mai creato e venduto al consumatore.
Tuttavia, guardandolo come un “simulatore di corse in multiplayer”, ci si rende conto che Assetto Corsa è piuttosto indietro rispetto ai suoi rivali.

Noi capiamo completamente che cose del genere richiedono tempo per essere sviluppate, e siamo più che volenterosi di essere pazienti ed aspettare dei miglioramenti al multiplayer, ma Assetto Corsa è ormai in fase di sviluppo da abbastanza tempo per garantire uno standard accettabile di funzionalità e stabilità nelle modalità online.
Visto l'enorme successo che Assetto Corsa ha avuto, crediamo che i limiti di budget forse non siano più un grande ostacolo per lo studio, particolarmente in termini di investimento sul netcode.

Sebbene la qualità dei contenuti (sia auto che tracciati) sia davvero incredibile, noi di RaceDepartment crediamo fortemente che voi, Kunos Simulazioni, dobbiate spostare la vostra attenzione dall'implementare nuovi contenuti al migliorare la funzionalità del gioco. Se questi problemi non saranno risolti a breve, allora correrete il rischio di vedere un declino rapido e significativo del bacino d'utenza di Assetto Corsa.
Come la più grande community di SimRacing nel mondo, noi crediamo sinceramente che i problemi di cui abbiamo scritto sopra riceveranno più attenzione in futuro, perché crediamo che Assetto Corsa abbia il potenziale per diventare IL simulatore di corse sul mercato.

In chiusura, vorremmo lasciarvi con un ultimo pensiero: mentre essere in grado di guidare repliche incredibilmente accurate di auto e tracciati leggendari è un'esperienza surreale e davvero eccitante, a cosa servono tutti questi contenuti eccezionali se le limitazioni della funzionalità ed usabilità del gioco ci impediscono di realizzare tutto il loro potenziale?

Speriamo che in un futuro non troppo lontano Assetto Corsa dimostrerà di essere l'incredibile simulatore di corse che noi, così come chiunque altro, sappiamo che può diventare.

Cordiali saluti,
RaceDepartment.
 
So todays headline news is

Great game, but it's actually rubbish unless you fix what I/WE want fixing.


You just need to go to Kunos own forum to see the same thing posted 100 times a day.
Seems there are no end of experts who know how to make the perfect Sim.
Shame not one of them have actually gone and made it.

The accusation that they are focusing on content over features is utterly bogus as well.
The CUSTOMERS demanded that content. A year ago RD could have posted the same thing "Great game, needs more content". Kunos delivers and now get publicly called out for doing so. Not only that, but did RD even look at the 1.1 release notes?
Plenty of improvements and fixes in there for everyone, not just the Multiplayer elites.
RD writes as though an engine is born with perfect netcode. All kunos can do is improve it, along with every other aspect of the game, at a pace that they can handle.
If you can do better, well go right ahead.

The only relief in this is that not all entitled gamers have access to write headlines on popular sim news sites.
 
As Lazarou has said in a previous post, I too have paid for premium, and also do not race online. It's more about the donation to help keep the site up and running rather than wanting to race online.

If RD wants to, and has done so in making online races available to premium members only, as a thank you perhaps for the helpful donation, then why not?

Why do some people still insist on getting everything for nothing nowdays?

Servers, manpower, time needed to run such events, costs.....and quite a bit at that.
 
Who knows? Maybe Stefano has the the perfect netcode that will allow for 60+ potatoes using Wi-Fi to flawlessly play with each other while also adding the ability for HD broadcasting on a spare USB drive and was just waiting for a nice letter to convince him to scrap everything that is in place and replace it with the 'real deal'.

Or what we have is the best that they are currently able to give us and nothing but time, funded by DLC sales, will bring the improvements that we all want in all facets of the game.
 
There is some comedy gold in this thread. I pay for premium and I don't even race online. This is a fantastic site and €20 is only a few beers it's not even worth thinking about.

To think this open letter with many valid points is to do with money does this site and it's staff a great disservice. There is either some fan boys with big hard on's for Kunos or some really cynical people who perhaps should frequent elsewhere. I can't decide which.

Same here, my money goes to support the RD community with the option to race online with this community when I want to.
 
Who knows? Maybe Stefano has the the perfect netcode that will allow for 60+ potatoes using Wi-Fi to flawlessly play with each other while also adding the ability for HD broadcasting on a spare USB drive and was just waiting for a nice letter to convince him to scrap everything that is in place and replace it with the 'real deal'.

Or what we have is the best that they are currently able to give us and nothing but time, funded by DLC sales, will bring the improvements that we all want in all facets of the game.

Are you like this in every day life? Never wanting to improve? Always pessimist about things? No hard feelings, but RaceDepartment such as the biggest SimRacing community on the internet where you can find the same developers of Assetto Corsa has more than enough credits to write open letter with honest remarks of what needs to be improved.

What you are saying is like they made a crime. If you are holding inside yourself and afraid of saying what you feel for the greater good then its your problem. The 1st comment you wrote was ... i have no comment for it. I wonder why you stick with this forum and articles they write... really.
 
Well aparently stepping on dicks either makes people blind or causes brain functionality to drop considerably.
Which might give new insights into the 'men unable to think straight when getting a hard-on'-issue.
We should let this thread be read by urologists!

We are all on the same side here; AC is a great game and hopefully gets even better! The letter even starts with a confirmation of RD thinking the game is grand already.
Criticism is ok. Progress is made that way. And like I said before; even Stefano agreed people should voice their constructive criticism.

This thread is anything but constructive towards and amongst us members by a few individuals who aparently need to keep the fire fueled.
 
We are all on the same side here; AC is a great game and hopefully gets even better! The letter even starts with a confirmation of RD thinking the game is grand already.
Criticism is ok. Progress is made that way. And like I said before; even Stefano agreed people should voice their constructive criticism.

This thread is anything but constructive towards and amongst us members by a few individuals who aparently need to keep the fire fueled.

Exactly. I love the game, I bought the DLC and I'm having an absolute blast with it, but I still feel that its flaws are holding it back at the moment. Simple as that.
I know the hardships behind game development, and I don't expect a magical fix from KS this week. The fact that they acknowledged constructive criticisms as valid means it was worth it after all.
So yeah, if KS is reading us, then thanks for being open to criticism!
 
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I completely agree with the open letter of RD. Acctually we're so few as Virtual Multiplayer pilots and, of course, all the Kunos efforts are for the Single player. I'm confident that the people, passionate of Multiplayer, inside Kunos Simulazioni, first of all Aris, could push in the MP direction this beautiful game, that for the moment it remain a poor game, and we hope it'll be the platform for our Motorsport simulation.
 
Oh god some people need to stop beeing Drama Queens.

Whatever Race Department intentions are, they are pointing OBVIOUS FLAWS for the game to become truly competitive.

So guess what ? It IS constructive criticism and if Kunos fix netcode guess what again ?

WE WILL ALL BE BETTER OFF, NO MATTER IF YOU PAY RD LICENSE OR NOT.

God..

And Michael, you make good points very often and I respect you but you should seriously consider applying as Kunos community manager or advocate because you clearly have a lot of time to loose defending them all the time like your life depends on it.

Kunos are GREAT guys, we all know this, but while some things are great some are obviously subpars compared to netcodes from 10 years ago. And they know it, there is no need to defend them on these points nobody is yelling at them here, just stating the obvious as a reminder !
 
I don't understand the criticism of the criticism, everything in the letter was spot on. AC is great for hot lapping, and that's about it. The career mode is as uninspiring as Gran Turismo, the multiplayer portion is bare bones, and the core of the sim is missing many features that have been standard in racing sims for a decade or more (even on consoles). The criticism is valid and many of the features requested could also benefit offline players (better flag/penalty system, better stat tracking, better crash detection, better options for races, better race start procedure, better clutch implementation, better pit stops, etc.). If these issues aren't resolved soon then I fear, even though I enjoy AC, it will start collecting dust if PCars is ever released. I want to be immersed, I want to feel like a racing driver, I want to feel like I'm taking part in a race weekend and be able to customize my racing experience (online and offline), and right now AC falls very short of achieving that.
 
This is going to sound a bit harsh and straight to the point.

You can not release DLC for a game (of any genre) that is not physically at V1.0.

For the people sticking up for Stefano, i seem to remember him being a child on twitter sticking his fingers in his ears shouting lalala not listening when the issues with MP physics were pointed out. Then stating that the person pointing out the obvious flaws "did not understand physics".

Concentrate on the core platform first, once that base is solid turn your attention to making extra cash from spin-off, cars etc.

Also i'm glad RD has spoken out, I have no affiliation with RD aside from being a member on this forum, but i do run in a popular league whose voice may not be heard by Kunos. Each week i am wondering if:

  • The race will happen
  • Will performance issues like fps take me out of the race.
  • Have Kunos release another update which has broken a core function of the sim.

These issues should NOT be happening on a V1.0 piece of software
 
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The conversation seems to be about whether RD should or should not have pointed out flaws and desired improvements to AC, rather than it being a discussion about the actual problems pointed out. Kind of says it all really.

At the end of the day, the motive of the open letter doesn't actually matter. The criticisms should be taken on their own merit. That is the core of any good discussion. The moment someone attacks and tries to undermine the person saying something, rather than what they've said, it is because they have no reasonable rebuttal - they have lost the argument. That's debates 101.
 
Firstly, I don't own AC.
I have driven it a few times and seems like a great game.
The reason why I'm giving my opinion is because I've read all the replies here and I must say, this is NOT a good advert for the game or the AC community at RD. For my league to change over to AC from our current game, things would have to change, big time! The AC community needs to calm down and also to realize that pretty soon, all sim racing will be online in some form or another. It's called progress. The cost of running leagues and servers is high and no matter what game you play, you pay for the servers.
No one forces anybody to pay or to drive any game. It's your choice.
We are very lucky to be in a position where we can choose between some really great sims and there are a lot of free leagues out there if you can't afford to pay to race here.
Bashing RD and each other gets you nowhere and leaves one feeling depressed after reading some of the replies here. Come on guys, be positive, you chose the game. Change games if you feel so negative about AC or RD, but don't run them down or accuse them of being money-grabbers. They do a lot for each and every one of you. Think a bit.
Go to some of the other games here on RD and see how the communities are bonded. That's what you guys need. Unity is strength.
Good luck to you all.
 
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