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Need Help with Graphics

Discussion in 'rFactor 2' started by Ron Squire, Jan 4, 2016.

  1. I recently put in an extra 4gb of ram in my pc to my current 4gb to make 8gb (7gb usable) i start rfactor 2 and it says Startup Error - Insufficient video memory detected - 512mb Minimum Required, Continue Anyway? which i did because i thought it was a glitch (i got 1024mb on my GPU), then run a session and i got nothing more than 20 or 15 fps, so i tried everything i could find and no result, so can anyone help me here?

    Windows 7 64bit
    Sapphire HD Radeon 5670 1gb GDDR5
    8gb Ram
    ATI Athlon II X4 620 (2.6 Ghz)
    800w PSU

    I also got a screenshot on GPU-z to confirm this


    I really need help on this, Thanks if you can help me.
  2. Also i tried with HDR on and off, no difference performance wise.
  3. Andrew

    Staff Member Premium Member

  4. yes i have, added an extra 4gb within the last week or so to make 8gb (over 7gb usable)
  5. Go to Userdata folder, open Config.ini, and try setting the following setting to the value I put here:


    And test if it works.
  6. just did that now and that popup saying "Insufficient Memory" still pops up before loading the main screen.
  7. do i need to reinstall it?
  8. The sim can't read how much video memory you have. Most likely this would be down to outdated drivers or possibly using integrated graphics instead of the graphics card and unrelated to the extra memory you've added.
    I have to say, you are going to struggle with a PC this old with this sim.
    • Agree Agree x 1
  9. i updated my drivers and most of my pc right now, just can't understand, like i said, do i need to reinstall?
  10. Out of curiosity, when you start the launcher and go into Video Settings, what does it tell you about the specs of your hardware?
  11. AMD Athlon(tm) II X4 620 Processor @ 2.60 GHz 7296 MB (7GB Ram)
    Windows 7 (64bit) Service Pack 1 Build 7601
    AMD Radeon HD 5670 290 MB
    Video Driver v8.17.0010.1404

    DirectX 9.0c (
  12. Gijs van Elderen

    Gijs van Elderen
    Premium Member

    Delete (copy/past to desktop) the config.ini from your userdata folder.

    rF2 will create a new one based on your new system. Set your video settings again in the launcher.

    The config.ini won't be overwritten with a new install if you don't delete the userdata too. In most cases the problem is in the userdata folder.
  13. did that now and no change, apart from smaller resoulution
  14. Paul Bennett

    Paul Bennett
    Premium Member

    Up until last week I was running on an old 1gb GT nivda card an only getting around 20/30fps, now with a GTX 960 I'm into the 100's. I found rF2 very demanding on graphics were as for SEC, I could get 50/60fps on the old card.
    Maybe run it medium settings see how it goes, try turing off replays an set video sync to none if it helps.
  15. Gijs van Elderen

    Gijs van Elderen
    Premium Member

  16. my GPU-z screenshot shows it has 1024mb, unless Graphics cards can downgrade its memory
  17. will try to tonight
  18. That's why I suggested you look at what RF2 thinks you have. I looked up your card and it apparently comes in a 512 and 1024 configuration, so something is definitely not right, but where to start looking is going to be the challenge. For one, I don't thoroughly trust the RF2 detection stuff because on my computer it reports twice as much video memory as the card has and the wrong OS. But I think it's safe to say that RF2 THINKS you have less than you have. Have you upgraded to the new Catalyst software?
  19. Your video card does have onboard 1024 mb according to it's specs and GPU-Z confirms this! So, it could very well be a driver issue and it's very important that the old driver remnants are completely removed before installing new drivers! Note: Don't depend on Windows uninstaller!

    One of the best driver cleaners i discovered is "DDU" (Display Driver Uninstaller). It does an awesome job cleaning out all remnants! It can be found here: http://www.wagnardmobile.com/DDU/
    Last edited: Jan 5, 2016
    • Agree Agree x 1
  20. Gijs van Elderen

    Gijs van Elderen
    Premium Member

    Is this the most up-to-date version?
    Is your windows legit?
    Why don't you up-grade to win 10?
    (I recommend a fresh win10 install with a bootable USB disk.)